Desiree Cusack Email & Phone Number

1650 E Lamar Rd

Completed Phlebotomy and Graduated January 2012

Phoenix, Arizona

** Worked in a professional team environment.** Learned quickly and acquired additional communication and listening skills necessary to work with clients facing difficult financial situations.** Helped management improve and set the level of excellence for fellow representatives to follow.** Surpassed monthly goals and received numerous bonuses and awards.** Contributed with an office committee and designed fun contests with incentives which helped create healthy competition so everyone could achieve their monthly goals.

Phoenix, Arizona Area

** Encouraged teamwork and had the ability to focus on strong customer service skills, while communicating in a courteous manner.** Demonstrated the knowledge and skills necessary to collect laboratory orders from patients.** Verified current and correct patient information, the amount and type of tests requested. Recorded the time and date of collection along with the initials on each tube drawn in order to complete each patient requisition form.** Prepared each vial by spinning down into serum or plasma.** After ensuring the integrity of each sample, the requested tests were fulfilled promptly by delivering allotments to the proper designated department.** Divided and completed a percentage of tests which were then packaged for final transport to other facilities for final testing.** Preformed efficiently and shared responsibilities in all areas and designated duties.** Responsibilities included providing assistance to the emergency department, as well as, responding to STAT blood draws in other areas like OB GYN and ICU departments.** Provided constant rotation of inventory which maintained a neat, organized and clean environment.

Gilbert, Az

Phoenix, Arizona

Temporary Hire/Independent Contractors

Associate'S Degree, Phlebotomy Technician/Phlebotomist, 3.0

Diploma, Emergency Care Attendant (Emt Ambulance)