Desiree Fraser

Desiree Fraser Email and Phone Number

Administrative Assistant @ RBC Dominion Securities
Kelowna, BC, CA
Desiree Fraser's Location
Kelowna, British Columbia, Canada, Canada
Desiree Fraser's Contact Details

Desiree Fraser work email

Desiree Fraser personal email

n/a
About Desiree Fraser

With a strong foundation in Business Administrative Accounting from Conestoga College and specialized training from the IFSE Institute, my client-centric approach at BMO has propelled my YTD sales to 194% of targets. We've fostered a competitive yet collaborative environment, enhancing team performance through tactical coaching and quantifiable goals. I have leveraged these skills and traits to be a top performer in the banking industry.Some accomplishments I have already achieved include showing superior sales skills by:• Suggesting novel approaches to up-selling that resulted in me winning the Q1 and Q4 Spotlight Award at BMO in my first year in the banking industry and the Q2 Spotlight Award in my second year.• Leveraging my innate sales ability, relationship building skills and determination to secure a position in the top 50 in sales and revenue two months in a row, as a new employee nonetheless! I love working with people, and it shows in every interaction I have at work. My ability to build strong client relationships has allowed me to continue to be a top preformer in each role I go into. I am energized by a job well done, and accomplish this with using tactical planning skills to execute tasks to the best of my ability, often surpassing expectation

Desiree Fraser's Current Company Details
RBC Dominion Securities

Rbc Dominion Securities

View
Administrative Assistant
Kelowna, BC, CA
Website:
rbcds.com
Employees:
5670
Desiree Fraser Work Experience Details
  • Rbc Dominion Securities
    Administrative Assistant
    Rbc Dominion Securities
    Kelowna, Bc, Ca
  • Bmo
    Personal Bank Associate
    Bmo Nov 2023 - Present
    Kelowna, British Columbia, Canada
    • Surpassed monthly quotas by developing contests with rewards for highest number of sales betweenemployees; currently my YTD Sales are 194%.• Coached team members by guiding them through the best practices for success and using measurable,quantifiable goals.• Complete daily audit tasks with attention to detail in a timely manner.
  • Bmo Wealth Management - Canada
    Customer Service Representative
    Bmo Wealth Management - Canada Oct 2022 - Oct 2023
    Kelowna, British Columbia, Canada
    • Achieved the Q1 and Q4 sales award for Interior BC and Fraser Valley in my first year at the company byfocusing on the customer experience and remaining sales driven in my customer interactions.• Completed year end with an overall YTD Sales Revenue of 173%, Referrals of 100% and YTD OverallAchievement of 144%.• Drove customer service, leading by example through quick response times, creating a personal relationshipwith the client and leading clients towards problem resolutions.
  • Devine Services
    Business Owner
    Devine Services Jan 2021 - Oct 2022
    Kitchener, Ontario, Canada
    Privately owned business where I go above and beyond for my clients home services needs. • Advertised through social media and acquired 20 quality clients in 14 days, which led to many client recom-mendations.• Scheduled and organized a series of quality level jobs for numerous clients that resulted in extreme custom-er satisfaction and long-term customer relationships.• Completed back-end bookkeeping, developed weekly schedule, considered and tracked last minute client requests, administrated tasks for taxation purposes.
  • Apex Muskoka
    Groundskeeper And Customer Relations
    Apex Muskoka Apr 2020 - Sep 2021
    Port Carling, Ontario, Canada
    Hired for summer contract work, I led teams and serviced clients with high regard for their unique requirements.• Adapted quickly to a change in job position, so a series of new jobs could be accepted, and completed tasks in a timely manner for the client.• Managed customer expectations, addressing challenges with ease, clear communication and a solution-based focus.• Demonstrated independence by making effective decisions, adhering to time restrictions and taking initia-tive by leading and directing employees towards success.
  • Conestoga College
    Contact Care Representative
    Conestoga College Dec 2019 - Mar 2020
    Canada
    • Supported management successfully in a team environment through scheduling, record keeping,preparing reports and preforming budgeting entry’s, which created timely and effective results.• Created a welcoming environment by greeting visitors and clients with a helpful, positive attitude,directing customers, taking messages and booking meetings.• Organized and filed company documents through an electronic filing system, which ensured the office ransmoothly
  • Goodlife Fitness
    Personal Fitness Trainer And Customer Relations
    Goodlife Fitness Oct 2017 - Jul 2019
    Kitchener, Ontario, Canada
    Certified personal trainer, with record winning sales and customer service.• Named number three in Canada for Top Personal Trainers for sales and revenue within first year of em-ployment by taking initiative and working above expectations.• Proven customer service: learned and adhered to specific customer service protocols, achieved monthly goals, exceeded the expectations of both management and clients.• Easily built long-lasting and lucrative customer- client relationships through excellent communication, genu-ine care, and can-do attitude.

Desiree Fraser Education Details

Frequently Asked Questions about Desiree Fraser

What company does Desiree Fraser work for?

Desiree Fraser works for Rbc Dominion Securities

What is Desiree Fraser's role at the current company?

Desiree Fraser's current role is Administrative Assistant.

What is Desiree Fraser's email address?

Desiree Fraser's email address is de****@****bmo.com

What schools did Desiree Fraser attend?

Desiree Fraser attended Ifse Institute, Conestoga College.

Who are Desiree Fraser's colleagues?

Desiree Fraser's colleagues are Anna Golubovic, Pfp, Heather Bradshaw, Jacob Annous, Pfp®, Michael Kirkpatrick, Barbara Hickson, Rick Anderson, Galina L..

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