Psych Nursing

Responsible for the complete care of one to two patients per shift, appropriately re-assessing changes in clinical status with care and compassion.Medication application, dose verification, and order modifications when needed.Reported patient's progress to, preceptor, colleagues, and physicians via in-person huddle or the Tiger Connect Systems.Post-operative care of Kidney, Liver and Trauma patients.Gained competencies and experiences;Phlebotomy /Accuvein Accu CheckBlood administration critical control points before, during, and after transfusions with 2 RN verification checklistsGtts; Heparin Nomogram, Insulin Drip with rate changes every hourNarcotic counts in PyxisEKG/ECGFoley catheter care and removalBladder Scanner/ Doppler ScannerManaging central lines and midlines dressing changeAlaris IV Pump; Priming/back priming, primary/secondary tubing, administering medication via piggyback, and programing GuardrailsWound Care/Wound VacRounding with IntentionPre-Operative ChecklistPatient admission, teaching, and discharge.AeCIS IPOCNeuro Checks/ Neuro-vascular ChecksCompleted patient documentation in Cerner, AeCis electronic record systems.

Coordinate and manage activities, events and programs specific to the patient experience goals of Mercy Health System under the direction of the Chief Patient Experience Officer.Key Accomplishments:Implementation of the Welcome Initiative in an effort to help nurture a culture that supports excellence and promotes improved patient experience scores and satisfaction. Foster a culture of passion and commitment for excellence in patient, family and visitor experience through collaborative relationships with leaders and key stake holders.Serve as an adviser in patient experience and patient and family centered care by using best practices standards.Review and assess patient experience data through the use of the Press Ganey site, then disseminate scores to leaders.Participate in colleague recognition strategies and collaborate with various departments to support promotion of and improvements in patient experience

Supported the gathering, tracking and analysis of patient data for the hospital. Provided direction and administration of the PENN E-LERT program to improve patient care and population management.Key Accomplishments:Collaborated with cross-functional departments to improve the availability of Telehealth services and developed best practices for the program.Managed patient data, organized and analyzed information to identify trends in quality, utilization and satisfaction.Created reports to evaluate the effectiveness of the program and identify inefficiencies where changes could improve the process.Provided patient training and education on the Telehealth monitoring system, ensuring comprehension of the Telehealth equipment and how to best utilize it.

Performed administrative and office support to ensure a smooth operation and provided excellent service to each patient. Oversaw the scheduling and booking of accommodations for interviews, meetings and team conferences, and completed patient documentation for the physicians and medical staff.Key Accomplishments:Supported an office with 19 physical medicine and rehabilitation physicians.Provided coordination for the Spine and Musculoskeletal Medicine Fellowship, gathered candidate information and submitted applications, prepared interview packets, and scheduled the initial meetings with applicants.Prepared materials and agendas for physician meetings and conferences.Trained medical professionals on office administration duties and tasks.Managed the correspondences for the office, prepared and edited outgoing letters and documents, and reviewed incoming information to address or escalate.Maintained confidential patient files and information.

Performed administrative and office support to ensure a smooth operation and provided excellent service to each patient. Oversaw the scheduling and booking of accommodations for interviews, meetings and team conferences, and completed patient documentation for the physicians and medical staff.Key Accomplishments:Supported an office with 19 physical medicine and rehabilitation physicians.Provided coordination for the Spine and Musculoskeletal Medicine Fellowship, gathered candidate information and submitted applications, prepared interview packets, and scheduled the initial meetings with applicants.Prepared materials and agendas for physician meetings and conferences.Trained medical professionals on office administration duties and tasks.Managed the correspondences for the office, prepared and edited outgoing letters and documents, and reviewed incoming information to address or escalate.Maintained confidential patient files and information.

Part-time WeekendsWorked with patients and families to coordinate available services and provided education and materials for the Connelly Resource Center and Family Library. Assisted families in locating information on health and treatments while utilizing compassionate communication to tend to their needs and requests.Key Accomplishments:Maintained the centralized resource directory for lodging and dining locations in the area and regularly updated materials to make the best recommendations to families.Managed the sleep rooms for families, ensuring the areas were prepared and assigned as needed.Gathered patient family information for the library’s database to record daily metrics of usage and created reporting for upper management.Facilitated tours of the center and library, providing information and answering questions and concerns.

Utilized compassionate communication skills, interpersonal skills and medical knowledge to ensure appropriate patient care was provided and advocate for patients during treatments.Key Accomplishments:Conducted initial interviews and research to determine the needs of each patient, listened to concerns and coordinated care with physicians.Gathered patient demographics and insurance information, verifying accuracy and filing confidential patient information in patient records.Prepared patient charts for hospitalization, ensuring accuracy.