• Partner closely with Engineering and Product executive leadership to align on systems, BI, and analytic needs. • Manage organizational metrics reporting and associated data using tools like Domo, Snowflake, FiveTran, Jira, Git, Grafana, Zendesk, ADP, etc.• Understand and connect “people – processes – systems and tooling” to provide recommendations and execute on both short- and long-term business needs. This strategy resulted in better engagement from stakeholders, processes optimized for efficiency and data quality, and more data-driven decision-making. • Automate data visibility and lead insight discovery for R&D metrics, such as cloud-hosting budgets vs. spend, program management, quality, productivity, attrition, etc. via Domo dashboards.• Lead partnership with Finance/CFO and HR Ops teams to define and align on headcount definitions post-growth phase that resulted in consistent data understanding and reporting across the organization and to the Board.• Collaborate with stakeholders and end-users to identify root causes of data integrity issues or new data needs and manage across cross-functional teams to refine processes and/or system workflows accordingly.• Create Confluence documentation and media content specific to OpenGov end-users’ needs to encourage adoption of new processes, data, and BI products.• Balance competing demands across the organization (e.g., R&D and Customer Support, HR and Finance, etc.) to ensure harmony among people, processes, systems, and resulting KPI metrics across groups.

• Lead a matrixed team of both internal and contracted technical professionals in end-to-end application development, including requirements gathering, development, testing and validation, deployment, and stabilization.• Facilitate working sessions with business and technical team members to align regarding the translation of business needs to technical deliverables.• Execute continuous delivery scrum ceremonies like backlog grooming, sprint planning, and writing user stories in Jira.• Understand and connect “people – processes – systems and tooling” to establish creative, scalable solutions. This strategy resulted in better engagement from stakeholders, processes optimized for efficiency and data quality, and more data-driven decision-making. • Manage Conagra’s Power BI/Platform administration and corresponding offshore support team, including transitioning the organization from Tableau to Power BI.• Establish and lead an online community of 400+ users to increase adoption of self-service BI, automation, and analytic technologies.• Influence reporting development best practices to encourage data-driven decision-making across the organization.

• Build predictive propensity [to attrit, to buy a product, to pay a debt] models and facilitate continuous improvement of data products in production. Models aided in increased retention, products sold, and debts paid.• Design and manage A/B studies to evaluate the efficacy of predictive models in practice prior to full rollout.• Lead change management efforts, including building and maintaining BI dashboards for end-users, and design training materials associated with implementation of change processes.• Refine workforce capacity planning analyses, resulting in more accurate scheduling to better align with client needs.• Manage efforts across multiple IT teams to establish and automate data pipelines.• Provide 1-on-1 mentoring to data science team members.• Support Chief Data Scientist with third-party vendor selection, contracts, and renewal processes.

• Perform predictive and ad hoc data analyses to better understand leading sources of driver turnover.• Leverage insight gained from data analyses to develop driver retention initiatives. • Lead the development, implementation, and evaluation of employee engagement surveys and driver retention programs.• Analyze, document, and communicate impact of driver retention programs to key stakeholders.• Represent the analytics department on the Driver Relations Committee.

• Prepared training and evaluation packets for various training courses• Compiled, organized, and summarized training progress reports for Nebraska Children and Family Service Specialists• Collected, entered, and analyzed assessment and evaluation data for reporting• Managed and maintained an updated trainee database• Aided in the development and revision of training exercises and assessments• Effectively adapted to changes in state policies and protocols• Established more efficient ways of carrying out tasks

• Collaborated with the Lincoln Police Department (LPD) to develop a promotional exam for the position of Sergeant• Generated multiple choice and essay test items for the exam using materials provided by the LPD• Partnered with subject matter experts (SME’s) to establish benchmarks for evaluating responses to the essay portion of the exam• Ensured that items chosen for the exam adequately sampled the various dimensions of the position as detailed in the job description• Graded all candidate exams and suggested one candidate for promotion based on test scores

• Assisted Senior Consultants and Principals with multiple concurrent projects that involved selection, training, engagement, leadership development, performance evaluation, succession planning, and compensation• Reviewed resumes and conducted telephone interviews for internal and external clients• Distributed selection assessments, interpreted assessment results, and prepared summary reports for internal and external clients• Developed pre- and post-training employee surveys to evaluate training effectiveness• Researched articles to obtain support for methods utilized in consulting projects