I have interpersonal skills and the motivation needed to build a successful career in a company. I also have some comprehensive background in all areas of Journalism and Producer. Furthermore, I have the abilities to connect with clients and/or employees and analyze situations, propose creative solutions and develop good rapport.As an experienced, service-oriented professional with more than a decade of experience working with clients, I thrive on providing the highest quality services to my clients. I am confident that my skills and my talent for encouraging repeat business will allow me to help your company grow.
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General ManagerMister O1 Jul 2024 - PresentMiami, Florida, United StatesOversee daily restaurant operations to ensure efficient and high-quality service (FOH and BOH)• Maintain hygiene, safety, and compliance standards.• Optimize operational processes to improve efficiency and reduce costs.• Inventory FOH and BOH• Ordering food and beverage BOH and FOH• Recruit, train, and supervise staff, including cooks, servers, and cleaning personnel.• Create work schedules for the team and manage absences.• Conduct performance evaluations and provide continuous feedback.• Manage the restaurant's budget, controlling costs and profit margins.• Monitor daily revenue and prepare financial reports.• Negotiate with suppliers and handle inventory orders to reduce expenses.• Resolve customer complaints or issues promptly and effectively.• Maintain high standards of customer service to ensure satisfaction and loyalty.• Implement loyalty programs or special promotions.• Develop and implement marketing strategies to increase foot traffic and sales.• Collaborate on menu design and execute special events.• Monitor competitors and adapt strategies to maintain a market edge.• Coordinate maintenance and repairs to ensure the venue is in optimal condition.• Supervise cleanliness and organization in all areas of the restaurant. -
Restaurant ManagerMarabu Restaurant May 2020 - Jul 2024Miami, Florida, United StatesOversee daily restaurant operations to ensure efficient and high-quality service (FOH and BOH)• Maintain hygiene, safety, and compliance standards.• Optimize operational processes to improve efficiency and reduce costs.• Inventory FOH and BOH• Ordering food and beverage BOH and FOH• Recruit, train, and supervise staff, including cooks, servers, and cleaning personnel.• Create work schedules for the team and manage absences.• Conduct performance evaluations and provide continuous feedback.• Manage the restaurant's budget, controlling costs and profit margins.• Monitor daily revenue and prepare financial reports.• Negotiate with suppliers and handle inventory orders to reduce expenses.• Resolve customer complaints or issues promptly and effectively.• Maintain high standards of customer service to ensure satisfaction and loyalty.• Implement loyalty programs or special promotions.• Develop and implement marketing strategies to increase foot traffic and sales.• Collaborate on menu design and execute special events.• Monitor competitors and adapt strategies to maintain a market edge.• Coordinate maintenance and repairs to ensure the venue is in optimal condition.• Supervise cleanliness and organization in all areas of the restaurant. -
General ManagerBocas Group Jul 2017 - May 2020Miami/Fort Lauderdale Area• Developed supplier lists; reviewed and evaluated usage reports and analyzed variances• Responsible for managing the daily operations of the restaurant• Oversaw the inventory, optimized profits and ensured that guests are satisfied • Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance • Enforced sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensured compliance with federal/state/local laws, and ordinances. -
WaitressBocas Group Apr 2016 - Apr 2017Weston• Executed menu presentation and shared distinguished knowledge of the gourmet menu items• Ensured prompt and courteous attention to customer needs while providing customer support• Issued receipts, refunds, credits or change outstanding to customers -
General ProducerAg Productions Sep 2011 - Dec 2014Caracas• Responsible for the development of musical and audiovisual content for several TV commercials including top brands like Procter and Gamble, Johnson and Johnson, Nestlé and many more.• Scouted Location to shoot commercials for the represented brands and recruited artists • Supervised commercial and video talent by advising on their script, presence, and posture. • Worked as Assistant Producer on Chino y Nacho´s Music Video “Me voy enamorando” “Andas en mi cabeza” and “Pegado a tu boca” of Grupo Treo.
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Administrative AssistantDrogueria Fimadd Mar 2008 - Oct 2011Caracas• Performed general clerical duties to include but not limited to: photocopying, faxing, mail distribution and filing.• Coordinated records for staff office space, phones, company credit cards and office keys.• Handled product’s inventory, accounting and vendors• Supported the logistics department with events and courses
Desiree Lainette Skills
Desiree Lainette Education Details
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Communication, Journalism, And Related Programs
Frequently Asked Questions about Desiree Lainette
What company does Desiree Lainette work for?
Desiree Lainette works for Mister O1
What is Desiree Lainette's role at the current company?
Desiree Lainette's current role is General manager at Marabu Restaurant.
What schools did Desiree Lainette attend?
Desiree Lainette attended Universidad 'santa María', Florida National University.
What skills is Desiree Lainette known for?
Desiree Lainette has skills like Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Trabajo En Equipo, Redes Sociales, Estrategia Empresarial, Oratoria.
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