Desiree' Logan Email & Phone Number

• Maintains business awareness as the Floor Sales Leader to drive sales in order to meet and/or exceed the store’s sales goals• Analyzes and interprets financial reports to determine opportunities and strengths of the business• Merchandises new and existing merchandise to maintain a “fresh” look on the sales floor • Motivates and inspires the store team through coaching and consistently leading by example• Actively listens and effectively communicates to solve customer concerns and queries

• Engaged and interacted with customers through personal selling and servicing, suggest product recommendations and utilize upselling to help customers find undiscovered wants and needs • Responsible for merchandising/re-merchandising jewelry and accessories zone to maintain a fresh look for customers• Builds customer loyalty through current brand strategies, including credit and customer relationship marketing• Closely trained with upper management to retain the skills and knowledge needed to transition into the Management Support Associate position

• Responsible for meeting and/or exceeding bra sales goals by understanding the brand target customer, experiencing customer attitude and lifestyle, and participating in selecting product that appeals to the customer’s taste• Helped to increase bra sales 10% of above the bra sales plan from the previous year• Increased and maintained customer service experience at or above a 79% level of satisfaction• Analyzed customer buying trends to re-merchandise the sales floor

•Engage and interact with customers through personal selling •Greet customers in a timely, professional and engaging manner•Maintain an active awareness of the merchandise available in the store and able to serve customers as needed •Perform daily store maintenance tasks including re-merchandising, display, price markdown, and light cleaning •Work as a team player to ensure each customer receives the best service possible •Open new Victoria’s Secret credit accounts as a means of building customer relations •Set and achieve personal goals while supporting the goals of the team

Master Of Business Administration (M.B.A.), Business Administration And Management, General, 3.45

Bachelor Of Science Of Business Administration, Marketing, 3.33

Activities and Societies: ODU Cheerleader