Desiree Lopes Email & Phone Number

Charleston, South Carolina Area

• Provide medical billing assistance and payment posting and processing• Provide support with daily activities including greeting patients, appointment scheduling, patient registration, and daily deposits• Manage front office administrative team• Complete all front office functions to include checking in/out patients• Complete verification of benefits• Complete claims tracking reports weekly to ensure all services are captured and billed• Supervise inventory and create supply orders• Coordinate patient care with outside providers and facilities• Enhance operational effectiveness providing excellent customer service• Enter patient demographics• Manage and maintain all electronic medical record scanning and chart assignments• Provide all Medical Record Technician functions independently• Manage social media pages and assist with marketing

North Charleston, Sc

• Handle complex customer orders/Customer service • Key point of contact for customer satisfaction• Maintain a clean work environment • Perform within company standards and operating procedures• Proficient with Aloha front of house and back of house functionality• Marketing and event team

Charleston, Sc

• Responsible for handling multiple phone lines, scheduling appointments, managing relationships with clients, planning and executing office meetings, and organizing travel arrangements• Maintained inventory • Handled all business communications, managed schedules, organized events and daily calendars

North Charleston, Sc

• Coordinated aspects of daily operation, including inventory, supervision of employees, scheduling, store audits, and loss prevention practices• Responsible for producing and achieving daily, monthly, and annual sales goals• Prepared employee information, organized meetings and planned promotions and special events • Implemented and executed customer service standards and practices, in addition to, office policies and procedures• Planned and reported costs, scheduling and performance

North Charleston, Sc

• Responsible for key human resource functions including interviewing potential employees, staffing, training, scheduling and payroll• Organized store presentation according to company standards and practices• Traveled to and coordinated new store openings and implemented the company guidelines