Desiree Pendleton Email & Phone Number

•Responsible for timely completion of export documents and coordinate with both customer and/or warehouse for timely delivery cargo•Communicates regularly with customer regarding customer's shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with steam line to monitor and track departure and arrival information and updates•Prepares, controls, and distributes all required Import documents to counterparts (carrier, consignee, supplier, etc.) and then checks responses from counterparts and finalizes validation of required documents•Responsible for customer service and follow-up on shipment status in the Export area, identifies incidents, and ensures resolution of incidents to meet and exceed customer expectations•Strong Understanding of Ocean Export regulations and documents.

Developed HR procedures, hired employees, and provided HR consulting for new business.• Analyzed wage/salary reports to determine competitive compensation plan.• Conducted New Hire Onboarding and Orientation.• Applicant Selection/Interviewing Process (Screening,• Managed staffing process including, recruiting, interviewing, hiring, and onboarding personnel.• Developed performance management evaluation to ensure employees understand their job responsibilities.• Create job applications, performance appraisals, employment offer acceptance letters, job descriptions, employee Handbook and employment advertisements.• Enforce management guidelines by preparing, updating, and recommending human resource policies and procedures.• Wrote a sub-lease for Hair Stylist Booth Rental.

Peoria, Illinois, United States

• Answered 60 inbound calls and addressed questions and concerns from state consumers pertaining to the COVID-19 virus and vaccinations.• Conducted 60 health-related interviews per day entering data into multiple business systems (Salesforce, Acuity Scheduling, Google).• Registered 30 clients and scheduled 30 appointments in the online, secure state-provided management system.

Peoria, Illinois, United States

Relocated all unloaded and sorted merchandise to respective departments in the outlet.• Ensured product is set, in-stock, accurately priced, and signed on the sales floor to guarantee customer satisfaction.• Cashiered; handled cash and credit card transactions.

Peoria, Illinois, United States

• Supervised and interpreted job work orders and assignments for 20 special need employees daily.• Audited and verified paperwork, product, and outgoing shipments.• Printed and applied correct labels to outgoing product using computer systems such as Job Boss and Shop View.

Morton, Illinois, United States

• Printed & applied correct labels to outgoing products using computer systems, i.e., Job Boss & Shop View• Purchase order receiving; Coordinate paperwork for incoming shipments• Create purchase orders & send to appropriate vendors• Worked with Office Manager to identify needs & areas of improvement for the office

Morton, Illinois, United States

• Created, printed & applied correct labels to outgoing products using SAP System & placed labels on correct pallets for shipping• Recorded information regarding movements of supplies, materials & finished product Microsoft Office Word, Excel & Outlook• Inspected materials, products or equipment to detect defects or malfunctions paying close attention to detail• Set up, adjusted & operated machinery

Morton, Illinois, United States

• Printed & applied correct labels to outgoing products using computer systems; SAP• Data entry; MS Office Word, Excel, Outlook• Led up to 25 team members & was an Example to employees to follow, recommend, & implement measures to motivate & improve methods• Conferred with management & other line leaders to coordinate operations & activities between lines & employees• Observed & monitored gauges, dials, & other areas to ensure that operators complied to production & processing standard

Bachelor Of Business Administration - Bba, Human Resources Management And Services

Master Of Human Resources