• Develop and implement self-care programs for individuals and organizations to enhance overall well-being.• Provide clinical supervision services for LCSW and LMFT licensure candidates in NC and CA.• Created engaging content for online publications, websites, and blogs focusing on self-care, food, and travel.

Design and build scalable clinical mental health services program.

Provided clinical oversight to an amazing team of Case Managers working everyday to maintain client status as "formerly homeless." | Certified Field Instructor with California State University Long Beach and California State University Dominquez Hills| Contributing writer to the Village Anchor | Diversity and Inclusion Workgroup Facilitator

Travel social worker providing inpatient services in a Behavioral Health hospital setting. Role included conducting psychosocial assessments, treatment planning, interdisciplinary team collaboration, creating community resource networks and conducting weekly emotional skills and support group with serious and persistent mental illness (SPMI) patients.

Developed, led, and managed specialized 24/7 behavioral health contact center with a clear and defined vision, values, objectives and strategy. Responsible for overall performance/effectiveness and maintaining a productive and inviting overall patient centered culture.Forecast future business changes and challenges and proactively developed and implemented work plans to sustain access to care.|Standardized work flows and processes using lean process improvement model.| Increased external customers for after-hours crisis line coverage service.|Successfully collaborated with Atrium Health Regional Call Center leadership to develop a Crisis Caller Protocol tool

Supervision of teammates in a 24/7 Behavioral Health Call Center.|Provided daily oversight of agent performance, staffing, quality control, as well as monitored departmental performance and service recovery | Assisted with the design and implementation of new procedures and initiatives of Behavioral Health Charlotte as a departmental collaborator| Assisted Director as needed.

Conducted clinical screenings for potential admissions to CMC-Randolph Behavioral Health Center, Mercy Horizons Substance Abuse Services, First Step Subatance Abuse Services, and Kings Mountain Substance Abuse and Mental Health Services utilizing Canopy | Conducted assessments and implementation of a crisis plan and crisis intervention for high risk patients (i.e. suicidal, homicidal, psychotic, aggressive) via telephone.| Provided brief counseling via telephone per patient request when CMC-Randolph Behavioal Health Center services were not desired.

Entrepreneur for 12 years with a proven track record of improving the emotional well being of children, adults, families, and communities| Managed every aspect of day to day operations including budget, marketing, community events, public relations, partnerships, growth strategy, product development, and community engagement. |Hired and retained contractual clinicians | Handled all revenue cycle tasks including billing and authorizations | Provided individual therapy services as a Licensed Clinical Social Worker |Created and conducted pro-bono workshops and seminars for mental health professionals and community groups upon request |Authored children's journal| Contributed to newsletters and stories about mental health issues upon request| Established collaborative relationships with local non-profit agency networks.