HROC Staffing Specialist GS-11/12.Immigrations and Customs Enforcement (ICE) Homeland Security Investigations (HSI) Office of Human Capital (OHC) Human Resources Operations Center (HROC)Processes HR Job Analysis, Staffing, and Recruitment actions. Reviews HR workflow andmaps existing processes and make recommendations to streamline workflow. Identifies waysto improve or enhance current human resources services and to ensure that such servicesmeet management's business objectives. Examines Staffing and Recruiting documents.Execute Staffing and recruitment workflow record keeping. Design and produce reports andqueries utilizing NFC, ESP, and other agency databases.Advises management on recruitment strategies to best attract, hire and retain a skilled, diverse and motivated workforce including available flexible hiring authorities, and sources and special programs.Reviews, prepares, and/or coordinates position classification requests (establishment of new positions, reclassification of vacant positions, recertification of position descriptions, desk audits, accretion of duties) from management officials.Processes HR actions in accordance with the Guide to Processing Personnel Actions in an electronic HR system.Maintains liaison with the Department's central HR offices on HR functions within the scope of the work duties by providing statistics, back ground information, justifications, and other related data as required.

Supported 6 recruiter’s full life-cycle recruitment processes. Performed all offers and launches pre-employment contingencies. Monitored onboarding process and build onboarding dashboard. Created and posted jobs and supports full life cycle Internal Competitive Promotions. Partnered with hiring managers and senior leaders to manage the process improvements and reduction in Time to Fill. Lead implementation for new recruiting and TA operations processes. Provided insight and solutions to HR leadership.Provided guidance and input on job description processes for remote locations and supported business decisions for Remote workforce.Supported the mission for Inspiration4 which marked the world’s first all-civilian mission to orbit. Named in recognition of the four-person crew that raised awareness and over $240 million for St. Jude Children’s Research Hospital, this milestone represented a new era for human spaceflight and exploration.

Human Resources staffing, onboarding, development,

Close knowledge and skills gaps through training, performance management and experience Lead a team of expert guest service advocates to exceed sales goals and understanding retail business fundamentalsTroubleshoot and follow up on development opportunities Forecast guest experience and react with urgency.Identifying processes for improvement, create procedures, implement change management and train usersComplete accurate performance records, progress updates and assessments in Workday in a timely mannerRaised NPS score in first 3 months

Designed and implemented HR data analysis in Tableau Onboard new employees in PeopleSoft for and processing internal transfers/ promotions SPEED. Initiate background checks, drug screens and other onboarding actions. Record and manage employee information such as, conditions of employment, personal data, compensation, benefits, tax data, performance evaluations, and terminations.Liaison between HR stakeholders and IT for systems and applications issue resolutions. Resolve 1-2 tier escalations from HRIS iSupport for onboarding/ internal HR/ international HR/ comp/ benefits/ relocation/ medical accommodations/ terminations

Responsible for sourcing, recruiting, interviewing, checking references and referring applicants for a variety of open positions within the North Americas Sales, Sales Operations, and Technical Services organizations. Developing and implementing effective sourcing strategies. Coordinating with Human Resources to utilize Internet postings, newspaper advertisements, job and career fairs, open houses, etc.Identifying and attracting talented employees. Interviewing and pre-qualifying job candidates for referral to hiring managers.Ensuring that all employment efforts comply with federal, state, and local legal requirements as well as with the company’s policies and procedures.Developing and maintaining recruiting activity reports through our Applicant Tracking System, HirePoint.Partner with all HR SMEs to identify document current state of PeopleSoft systems and modules.

maintain high level of interpersonal skills to handle sensitive and confidential situations and documentation.Heavy recruitment experience, conducted phone screens, interviews, reference checks and forwarded information to the appropriate hiring managers.Post open job orders on various Internet sites to attract qualified candidates.Administered and interpreted employment policies and procedures.Trained and developed employees on new policies and procedures.Built collaborative partnerships with various outside organizations.Scheduled interviews and/or assessments with candidates and hiring managers.Scheduled and proctored pre-employment tests.

Acting Store Manager and leader of a small sales team. Focused on customer satisfaction and motivating sales.• Progressed the brand by infusing aggressive sales and service strategies• Attained success through cooperation and personal and team leadership•100% execution of current company marketing and merchandising strategies developed loyal clienteleOperations and Personnel Manager• Authored and implemented new techniques for current and recruitment programs• Supervise the store and 17 employees• Increase sales volume using customer relationship building skills

Personnel Manager • Responsible for training and development of the team • Payroll processing• Administrative management

Operations Manager• Raised profitability by 23% above company average in four months• Dispute resolution and employee retention managementLoss Prevention ManagementOrder suppliesFloor Supervisor

Personnel Manager • Responsible for training and development of the team • Payroll processing• Administrative managementAssistant Manager/Human Resources ManagerFloor Supervisor• Store Operations and Shipment Management• Inventory and Loss Prevention Management