• Work directly with the President/Broker. • Prepare all listing contracts and obtain all necessary signatures on the listing agreement, disclosures, and other necessary documentation.• Draft and oversee all aspects of buyer & seller transactions from initial contact to the executed purchase agreement.• Input all listing information into MLS and marketing websites and update as needed• Submit all necessary documentation to the conveyancer for file compliance.• Maintain all records of CRM, home transactions, and showings on Monday.com

• Performed day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts payable data in QuickBooks.• Handled high-volume invoice processing with minimal supervision.• Analyzed purchase orders, invoices, credit card receipts and expense reports to identify variances and research issues to correct problems and maintain financial compliance.• Coded purchase orders and invoices to various construction projects and/or expense accounts.• Reconciled monthly statements and transactions to keep records accurate and current.• Created a month-end payables report to analyze and review with the President, Financial Controller, VP Operations Manager and VP Projects/Equipment Director.• Process weekly and monthly cheque runs.

• Managed the company's email, answered incoming calls and greeted all customers in a professional and friendly manner.• Managed the clerical needs of the company including: copying/faxing, file management, office inventory and the distribution of mail and packages.• Performed the accounts payable functions of the company by receiving, coding and entering all invoices in QuickBooks, getting approval for payment and setting up weekly/monthly payment runs (Cheques and EFT).• Assisted accountant with project billings by emailing invoices, Stat. Dec.'s and WCB clearance letters.• Prepared bank deposits• Created customer invoices and handled all the credit, debit and cash transactions.• Contacted customers regarding delinquent accounts with attempts to collect outstanding amounts and relaying it to senior management/collection agency in extreme situations.• Handled the company’s credit applications and checked references.• Coordinated large-scale events such as the company Christmas party, including venue acquisition, catering service and guest list development.• Assisted the service department by providing quotes to customers for glass services, placing of orders and managed the company fleet program.

• Welcomed patrons to the front desk and engaged in friendly conversations while conducting check-in and check-out processes.• Managed all front desk operations for a busy high-volume hotel.• Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.• Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.• Posted room charges such as food, liquor and telephone calls based on individual customer actions.• Handled all payment processing duties and provided customers with receipts and proper bills and change.• Occasionally set and optimized employee schedules to secure proper coverage for all shifts.

• Provided sales and marketing services for various clients such as Bell, TELUS, Access Communications and Competition Chevrolet.• Made hundreds of cold calls daily following a very specific detailed script, with the ability to know how and when to deviate from the script in the right circumstances.• Handled a variety of situations where customers were not satisfied with previous customer service and followed procedures and escalated to senior staff as needed.• Maintained policies and procedures for each individual company that we were providing services to.• Daily input of information into the company's Access computer software.