Desiree Weissgerber Email and Phone Number

As a Customer Success Manager with over a decade of customer facing roles and experience, my mission is to create meaningful interactions that resonate with customers on a personal level. My time in retail, along with the events business have all been instrumental in understanding customers motivations, behaviors and needs, which enable me to design experiences that not only solve problems but also delight and inspire to build long term relationships.I specialize in onboarding new customers, launching first time customer programs and customer retention. My approach is urgency, collaborative, and of course working closely with cross-functional teams to ensure a unified customer-centric culture. I'm deeply committed to advocating for customers, ensuring their needs and expectations are not just met but exceeded at every touchpoint. I am always up for learning anything new and constantly seeking out new trends in customer experience and service design. My goal is to empower teams to create exceptional customer experiences that drive brand advocacy and growth. We wouldn't be anywhere if it weren't for our customers supporting us, so lets support them in the best way possible!