* Served 20 tables per shift with 95% customer satisfaction * Proficient in handling payment transactions and adequate knowledge of POS systems * Addressed customer inquiries or concerns, Provided personalized service, and created a welcoming atmosphere * Managed closing duties, including restocking items and reconciling cash drawer * Communicated effectively with kitchen staff regarding customer allergies, dietary needs, and other special requests

*Worked 30+ hours per week *Handled total sales*Sold 20+ memberships*Bulit relationships with existing members* Completed opening and closing checklists, including emptying trash* Monitored daily and weekly schedules and monthly calendar obligations

* Working nights as a server at a fine dining restaurant * Handled total sales* Built satisfied customer relationships* Educated guests on daily specials and menu offerings such as appetizers, entrees, and desserts* Managed closing duties, including restocking items and reconciling cash drawer* Communicated effectively with kitchen staff regarding customer allergies, dietary needs, and other special requests* Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware* Recorded orders and partnered with team members to efficiently serve food and beverages* Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances

* Working nights as a face of the corporation * Handled total sales* Built satisfied customer relationships* Educated guests on daily specials and menu offerings such as appetizers, entrees, and desserts as well as bowling specials* Managed closing duties, including restocking balls and reconciling cash drawer* Communicated effectively with kitchen/bar and wait staff regarding customer satisfaction

* Responded to comments, posts, and questions from various channels under the supervision of Digital Communications Manager* Assisted Digital Communications Manager with various marketing projects that would engage new leads and potential customers.* Analyzed social media campaigns and activities using Canva to promote engagement and made recommendations for enhancement.* Produced and submitted weekly reports outlining progress.* Identified thought leaders and influencers to promote and engage in brand activities

* Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.* Planned and executed corporate meetings, lunches, and special events for groups of 20+ employees.* Monitored daily and weekly schedules and monthly calendar obligations for 2 estheticians.* Managed conference calls by documenting participant details and preparing audio recordings for future reference.* Created and maintained spreadsheets and developed administrative and logistical reports.* Managed scheduling for 3 staff, monitoring resource allocation to provide optimal coverage and service.* Processed financial documents including contracts, expense reports, and invoices.* Generated shipment invoices, prepared packages, and set up courier deliveries for customers.* Scheduled and coordinated meetings and calendars of high-level decision-makers.* Assisted with administrative tasks, including filing, answering phones, and scheduling.* Created PowerPoint presentations used for business development.