* Implemented full development lifecycle experience, including planning, designing, developing, and implementing test plans, test cases and test processes. * Collaborated with software and hardware teams to performed design reviews for new hardware and software features, providing input on requirements, product design, identifying potential obstacles, complications and/or permutations as needed, and assist in implementing workflow. * Collaborated with Software Engineers to develop effective strategies and test plans.* Communicated and coordinated with on and off-site software developers, testers and quality assurance teams to coordinate testing efforts and completion of development.* Using Jira and Clear Quest created logs to document testing, defects and acquiring bug tracking reports.* Maintained test artifacts across releases using TestLink. * Performed system, unit, acceptance, regression, load and functional/ performance testing on various in-house applications using both automated and manual testing methods.* Interacted with developers and business users to communicate defects using jira in order to prioritize effectively. * Researched customer concerns and issues; Troubleshooting the problem, and providing resolution or possible solutions. * Conducted User Acceptance Testing coordination of story deliverables.* Supported client needs, demoing requested software features and /or product(s) to owners which allowed to build and strengthen their confidence in the new product (hardware and/or software). * Conducted validation of the release manuals, Help Documentation/Files* Trained and mentored new software tester/developers on testing procedures, product specifications and usability.* Provided QA feedback for after action review and process revisions going forward (Agile Retrospectives) * Performed the role of a Scrum Master for bi-weekly scrums. * Researched previous product iterations to proactively improve QA process.