Desirèe Obafisoye Email and Phone Number
👋🏾 Hello there! I’m Desirèe Obafisoye, a dedicated HR professional with a passion for elevating the candidate+ employee experience. Your employees are your most valuable customers—and together, we can attract and retain top talent that drive innovation and business growth. With over 7 years of diverse experience in Sales, Technical Support, Administrative Assistance, and Loss Prevention/Operations, I bring a wealth of cross-functional expertise to the table. As such, I can help your company build strong, engaged teams and craft HR strategies that make employees feel valued, empowered, and ready to contribute.🌟 What I Excel At:* Talent Acquisition & Recruitment: From crafting compelling job descriptions to sourcing top talent and leading structured interviews, I help businesses recruit future leaders.* Employee Experience & Engagement: I design strategies to boost engagement and ensure employees feel like VIPs—because happy employees drive business success.* Change Management: I am passionate and academically trained to guide teams through transitions, by keeping morale high and ensuring seamless implementation. 🌟 The Moments in my Career and Education that I am most proud of:✅ Drove a $20K revenue increase by training and mentoring a sales team of 7, fostering performance through positive reinforcement.✅ Spearheaded end-to-end recruitment process by identifying staffing requirements, drafting compelling job descriptions and advertisements, screening resumes, scheduling and conducting behavioural based interviews, and leveraging a structured rating system to identify the most qualified candidate, leading to a 95% grade. ✅ Facilitated onboarding for 8 sales specialists by providing hands-on support and conducting coaching sessions, resulting in accelerated proficiency and a 15% increase in initial sales performance.✅ Honoured with the Chartered Professionals in Human Resources Manitoba Top Student Award for outstanding academic achievement, recognized for being in the top 5% of my HR program and demonstrating exceptional dedication and performance throughout my studies.Outside of work, I am passionate about empowering young BIPOC women through my podcast ( launching soon), where I create a space for them to break barriers and live fearlessly. You can also find me exploring new cuisines from around the world, as I am always in search of my next favourite dish!In all, if you’re looking for a passionate HR professional to champion your team, let’s connect! I’m actively seeking onsite, hybrid, and remote roles in Calgary, Alberta.
Iterateux
View- Website:
- iterateux.com
- Employees:
- 7
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Human Resources RecruiterIterateux Aug 2024 - PresentCalgary, Alberta, Canada- Curates, publishes, and manages job descriptions across various platforms, leading to a 15% weekly increase in the applicant pool.- Organizes and facilitates orientation sessions for new volunteers, ensuring they are introduced to the organization’s culture, policies, and team for a smooth and positive onboarding experience.- Contributes to the creation and execution of a volunteer recognition program, boosting engagement and fostering a supportive, appreciative environment.- Schedules interviews and ensures consistent communication with candidates throughout the recruitment process, providing timely updates and feedback, which enhances candidate satisfaction.- Collaborates with leadership to define role requirements and streamline hiring workflows, reducing recruitment cycle times and aligning with team needs.
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Technical Specialist ( On Maternity Leave)Apple Mar 2022 - PresentCalgary, Alberta, CanadaApple is a multinational technology company renowned for its innovative products and services, including the iPhone, iPad, and Mac computers. Operating in the technology sector, the company's business spans hardware, software, and digital services, contributing to its impressive net worth of over $2 trillion. - Resolves 5-10 technical support issues daily using diagnostic tools to gather information and proffer solutions, resulting in the preservation of the customer relationship.- Utilizes effective communication and an empathetic approach to resolve customer complaints and issues, resulting in a significant increase in customer satisfaction levels.- Leverages excellent advocacy skills to collaborate with managers in order to secure optimal solutions for customer device issues, resulting in improved outcomes. -
Sales ExpertApple Mar 2020 - Mar 2022Winnipeg, Manitoba, Canada- Facilitated new employee onboarding by providing coaching on product sale strategies, utilizing curated materials from diverse vendors, thereby boosting employee confidence and improving the overall customer experience.- Conducted in-depth analysis of critical sales metrics and developed effective solutions to address bottlenecks, thereby contributing to the overall success of the organization. Communicated these solutions to employees to drive improvements in sales performance.
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Loss Prevention SpecialistApple Oct 2020 - May 2021Winnipeg, Manitoba, Canada- Exhibited exceptional verbal and written communication skills in addressing customer inquiries via phone and chat platforms, displaying patience in resolving issues, maintaining accurate records through meticulous data entry, and providing detailed notes for future reference. This approach effectively strengthened customer loyalty to the brand.- Engaged in collaborative efforts with a diverse team using Slack and Webex Meet platforms to analyze fraud patterns and formulate effective strategies to combat purchase fraud. This resulted in a 20% reduction in losses and a high level of customer satisfaction.
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Service Chat SpecialistApple Apr 2020 - Oct 2020Winnipeg, Manitoba, Canada
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Sales SpecialistApple Dec 2017 - Mar 2020Winnipeg, Manitoba, Canada- Demonstrated active listening and creative problem-solving skills to identify and address customer needs by providing comprehensive solutions. This approach resulted in an impressive 85% score for customer experience and satisfaction, as measured by the Net Promoter System.- Provided mentorship and coaching to a team of 5-7 members, using positive reinforcement strategies to inspire goal-oriented behaviors and exceed business sales targets.
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Talent Acquisition InternPeople Corporation Apr 2023 - May 2023Winnipeg, Manitoba, CanadaPeoples Corporation is a leading provider of group benefits, group retirement, and human resource services to Canadian businesses. They offer a wide range of services, including employee benefits, pension and retirement plans, human resources consulting, and executive compensation.During my time as a People Services / Talent Acquisition Intern, I had multiple opportunities to elevate the candidate experience, such as:- Produced and filed 30+ effective employee amendment letters for streamlined HR updates and documentation daily.- Devised customized thank-you-for-applying and non-qualified message templates integrated into the applicant tracking system (PC Recruiter), resulting in a streamlined and efficient communication process with applicants.- Leveraged expert analytical skills to evaluate onboarding messages from industry-specific organizations and recommended 15+ brand-specific messages to management to bolster employee engagement and retention.- Provided strategic guidance to management by identifying and recommending participation in 25 top career fairs across Canada to secure top talent.
Desirèe Obafisoye Education Details
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4.3 -
Business Administration, Management And Operations
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Speech Communication And Rhetoric
Frequently Asked Questions about Desirèe Obafisoye
What company does Desirèe Obafisoye work for?
Desirèe Obafisoye works for Iterateux
What is Desirèe Obafisoye's role at the current company?
Desirèe Obafisoye's current role is Talent Acquisition Coordinator | Candidate Sourcing | Employer Branding | Data Analysis | 6+ Years Across HR, Customer Service, and Administration | Designed Initiatives, Raising Talent Retention by 15% in 1 Year.
What schools did Desirèe Obafisoye attend?
Desirèe Obafisoye attended Uwinnipeg Pace, Uwinnipeg Pace, The University Of Winnipeg.
Who are Desirèe Obafisoye's colleagues?
Desirèe Obafisoye's colleagues are Madhavi Nair, Fadi Rayes, Pinkal Gandeviya, Shaikha A., Ahmad Ghabboun, Aamina S, Kim Lynette Abella.
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