Desiree Weber, Ms Email & Phone Number

South Salt Lake, Utah, United States

Asheville, North Carolina, United States

• Completed accounts payable data entry and analysis, resolving discrepancies in documentation.
• Handled high volume invoice processing.
• Trained new accounts payable clerks in best practices, software, and data entry.
• assisted auditors gathering applicable documentation to successfully pass audits.
• Worked along side the purchasing department to resolve inaccuracies in approved pricing.
• Reconsiled purchasing card statements.

Asheville, North Carolina, United States

• Conducted research and compiled statistical reports and disseminated information at the local branch level.
• Reduced financial discrepancies through analysis of customer orders and invoices. Trained staff how to use the SAP system.
• Completed all aspects of accounts payable and COD processes.
• Collaborated with corporate auditors
• Performed all administrative tasks for the service and finance departments with audits, routing, customer orders and concerns.

• Contributed to company growth by identifying customer needs assessment through analyzing profiles and asking open-ended questions to provide better services and products.
• Planned and conducted cash audits to promote accurate cash handling among tellers.
• Evaluated documentation for audit retention on a rolling one-month basis.
• Successfully led key projects, which resulted in educating team members on how to better analyze consumer profiles for current and future needs for… Show more
• Successfully led key projects, which resulted in educating team members on how to better analyze consumer profiles for current and future needs for consumers. Show less

Arden, NC

• Recorded and analyzed sales routinely through out the day of business to provide better and effective methods of customer service.
• Trained associates to resolve customer service issues, detect the potential for product loss, and suggest partnering products to increase sales.
• Interpreted customer service indices to better educate employees on how they directly impact service and sales margins.

Reston, VA

• Assisted customers with product questions, concern, and increase knowledge basis.
• Determined product placement with seasonal merchandise to increase product sales.
• Reduced product loss by evaluating customer behavior and provide service as needed.
• Monitored sales and customer service indices to provide the best service to the consumer.

Vienna, VA

• Prepared daily, weekly, and biweekly strategies to complete corporate requirement while delegating responsibilities and provide training to associates.
• Increased the average sales ticket based on supply, demand, and new product signage and placement; number one in sales for 35% of each quarter.
• Evaluated product overhead to increase sales on a daily basis.
• Monitored sales spreadsheets by evaluating sales numbers in correlation with staff on hand and profit and loss reports;… Show more
• Monitored sales spreadsheets by evaluating sales numbers in correlation with staff on hand and profit and loss reports; re-evaluated payroll to meet sales index.
• Developed and implemented time management methods that resulted in decreased graffiti, product loss, production loss; increased customer service indices, personnel safety, and employee moral.

Manassas, VA

• Prepared and documented daily deposits while recording cashier overages and shortages for evaluation.
• Developed daily, weekly, and monthly routines to address employee and company wide audit specification to maximize time management.
• Reviewed shipment and in stock reports for accuracy of on hand quantities.

Arden, NC

• Managed and trained cashiers on company policies and procedures with cash handling and customer service.
• Resolved customer conflict while adhering to policies and procedures on an as needed basis at personal discretion.
• Increased sales by obtaining product knowledge and suggesting the best product for the consumer's need.
• Contributed to improving loss prevention through improved customer service attention.

Master'S Degree, Educational Statistics And Research Methods

Master’S Degree, Criminology

Activities and Societies: Alpha Phi Sigma

Bachelor’S Degree, Psychology, 3.32 Gpa

Activities and Societies: Wind Symphony (Flute, Percussion)