Desirée Ross Email and Phone Number

-Developed, implemented, and administered a calendar of events pertaining to diversity awareness and community building-Provided campus-wide student, faculty, and staff specific trainings to engage campus is constructive dialogue and build cross-cultural competencies-Maintained various daily administrative tasks and responsibilities as assigned

-Managed a building of over 280+ first year residents and a small transfer student population-Directly supervised a staff of 10 Resident Assistants, including staff meetings, trainings, and evaluations-Conducted mid-year evaluations regarding staff performance and engagement and organized staff trainings-Managed an annual budget of $40,000+ for programs, trainings, and hiring-Performed 24/7 on call duty and crisis response rotation for over 1,000 students-Served on variety of departmental, famous, and consortium-wide committees to assess, reform/enhance, and create useful and impactful resources and programming-Conducted semesterly assessments and evaluated data to inform enhancement of departmental resources.-Facilitated housing operations, including housing placement, billing, and staffing

-Supervised, trained, and evaluated a staff of eight Resident Assistants (RA)-Managed a building of 300 first-year students in traditional style residence halls-Organized the logistics and planning of campus-wide events and workshops-Managed an annual budget of $10,500 for eight RAs, four faculty, and student organizations-Participated in a 24/7 on call duty and crisis response rotation for 6,500 residential students

-Worked directly with the Assistant Dean of Financial Aid to execute daily administrative tasks and assignments-Prepared daily reports, inventory, and updated financial aid award packages via the Student Information System (SIS)-Rolled calls, managed calendar for Dean of Student Affairs and Executive Assistant and special projects as assigned

-Developed 3-4 campus-wide events per quarter, devoted to cultural awareness and managed a budget of over $8,000-Provided service and assistance to diverse students, staff, and faculty and promoted community involvement-Archived event publicity, committee notes, and quarterly expenses and budgets-Collaborated with on-campus and off-campus departments and entitiesFacilitated committee and staff meetings

-Assisted services to Student Union visitors on a daily basis by providing knowledgeable technical support-Assisted in theatre productions—load-in and out of stage props, lighting consoles, video mixer, etc. -Assisted in operation of soundboards, microphones, speaker/monitors, and in-house paging system-Performed minor electrical repairs on audio-visual equipment and assisted with furniture set ups for various events

-Developed and researched quarterly themes for culturally focused zine-Co-facilitated team meetings of four editors in conducting community outreach meetings-Managed social media outlets for publicizing zine and recruiting writers and visuals artist contributors-Authored column recognizing CSULA faculty

-Performed outbound calls to constituents to build rapport, update demographic information, and acquire gifts to the Annual Fund-Served as an ambassador by establishing an open and engaging line of communication -Managed confidential alumni files in call system database-Worked in a team-oriented environment to further the development of the program and reach financial goals