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Desislava Miteva Email & Phone Number

Customer Success Manager at TrialHub
Location: Sofia, Sofia City, Bulgaria 5 work roles 4 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 100%

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Current company
Role
Customer Success Manager
Location
Sofia, Sofia City, Bulgaria

Who is Desislava Miteva? Overview

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Quick answer

Desislava Miteva is listed as Customer Success Manager at TrialHub, based in Sofia, Sofia City, Bulgaria. AeroLeads shows a matched LinkedIn profile for Desislava Miteva.

Desislava Miteva previously worked as Senior Program Coordinator, Business Excellence Lead at Kenes Group and Scientific Programme Coordinator at Kenes Group. Desislava Miteva holds Master'S Degree, International Relations With Specialisation In International Public Administration from University Of National And World Economy.

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Email format at TrialHub

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TrialHub

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Profile bio

About Desislava Miteva

Desislava Miteva is a Customer Success Manager at TrialHub. They possess expertise in international relations, geopolitics, diplomacy, european union, international economy and 19 more skills. They is proficient in German, Czech and English. Colleagues describe them as "I had the privilege of working closely with Dessie Miteva on numerous projects, and I can confidently say that she is the best person to have on your team. Dessie consistently proves herself to be an invaluable asset with her exceptional skills and unwavering dedication. Dessie excels in leadership and project management. Her ability to lead teams, set goals, and execute projects flawlessly is truly commendable. She is not just a team member but a driving force that propels projects towards success. One of Dessie's standout qualities is her creativity, which she infuses into every project, bringing fresh perspectives and innovative solutions to the table. Her ability to manage time efficiently is truly remarkable, allowing her to tackle even the most complex projects with ease. Dessie's adeptness at prioritizing tasks ensures that nothing falls through the cracks, and deadlines are consistently met. Dessie is the epitome of reliability. She's not only reliable in delivering her own tasks with precision and excellence but also in providing invaluable advice and support to her colleagues. Her expertise and professionalism shine through in every aspect of her work. What sets Dessie apart is her talent for process optimization and creation. She possesses a unique skill for streamlining workflows and making them more efficient. I've witnessed her mentorship firsthand, and it's clear that her guidance has a profound impact on team members. Her mentees consistently improve under her tutelage, benefiting from her extensive knowledge and supportive approach. In summary, Dessie Miteva is the kind of professional you want on your team. Her combination of leadership skills, project management expertise, and dedication to excellence make her an asset to any organization. If you're looking for someone who will not only meet expectations but exceed them, Dessie is the ideal choice. She has my highest recommendation, and I have no doubt that she will continue to excel in everything she sets her mind to." and "I have worked with Desislava on several projects and always appreciated her professionalism, positive attitude and willingness to go the extra mile – both in her own work, and with ideas and support beyond her direct field of responsibility. Not only is she a truly reliable and well organized team member, but she is also very adaptable and a fast learner. She demonstrated all these qualities and more, while turning a conference from in-person to fully virtual within just a few days, right before the event dates. It has been a pleasure and an honor working with Desislava, and I’m sure she will be a great asset to any team she joins in the future."

Listed skills include International Relations, Geopolitics, Diplomacy, European Union, and 20 others.

Current workplace

Desislava Miteva's current company

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TrialHub
Trialhub
Customer Success Manager
AeroLeads page
5 roles

Desislava Miteva work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current

Sofia City, Bulgaria

  • TrialHub is the data intelligence platform for clinical trial strategists who want to use real-time feasibility and patient insights to predict clinical trial challenges and opportunities. TrialHub combines real-time.
  • Guide our clients through onboarding, refresher training sessions, and regular catch-ups to help them get the most out of TrialHub
  • Establish relationships with the clients, understanding their needs and priorities
  • Track product usage and identify opportunities for users to benefit the most
  • Gather users' feedback on how to improve the product
  • Support the contract renewal process
Feb 2024 - Present

Senior Program Coordinator, Business Excellence Lead

Sofia City, Bulgaria

  • Kenes Group is among the leading professional conference organisers (PCOs) with a multinational team of event experts and more than fifty years of experience in the field.My main duties as a Business Excellence PC Lead.
  • Internal consulting, departmental leadership, and standardizing best practices.
  • Track, Audit, and Report: Managed tracking, auditing, and management reporting, ensuring data-driven decision-making.
  • Streamlined Work Processes: Coordinated cross-departmental work processes and optimized procedures for system improvements.
  • Training and Onboarding: Facilitated onboarding for new personnel and developed training plans and materials.In addition to the above role, I was also working as a Senior Programme Coordinator for an annual.
Jul 2022 - Jun 2023

Scientific Programme Coordinator

Sofia

  • I was responsible for preparing and managing all aspects of the scientific program for large-scale medical and non-medical events, held abroad.
  • Day-to-day correspondence in English with congress VIPs, committee members, keynote speakers and future delegates
  • Liaising between a medical association and an internal project team
  • Assisting the Marketing team in promotion, creating content and raising awareness for the event.
  • Successfully executed 12 international and European events with varying formats (hybrid, in-person, online), accommodating 1,000 to 5,500 participants.During this period, I worked with many international and European.
May 2019 - Jul 2022

Client Service Coordinator

Sofia

  • ProcessFlows, later adopted by Konica Minolta, specializes in transforming workplaces, operations and business processes through a broad portfolio of innovative Business & IT solutions and services.
  • Day-to-day correspondence with customers in English
  • Processing new purchase orders as well as renewing existing ones
  • Liaising between different departments (mainly Sales) and the customers.
Mar 2015 - Sep 2018

Specialist At The National Visa Center

Sofia

  • Organising events and presentations for potential contractors
  • Project planning and management
  • Creating documentation and coordinating two projects for Operational Programme Administrative Capacity (OPAC)
  • Serving in the Bulgarian embassy in Minsk, Belarus
Nov 2013 - Aug 2014
4 education records

Desislava Miteva education

Secondary Education, Management

Private English Language Secondary School "Professor Ivan Apostolov"
FAQ

Frequently asked questions about Desislava Miteva

Quick answers generated from the profile data available on this page.

What company does Desislava Miteva work for?

Desislava Miteva works for TrialHub.

What is Desislava Miteva's role at TrialHub?

Desislava Miteva is listed as Customer Success Manager at TrialHub.

Where is Desislava Miteva based?

Desislava Miteva is based in Sofia, Sofia City, Bulgaria while working with TrialHub.

What companies has Desislava Miteva worked for?

Desislava Miteva has worked for Trialhub, Kenes Group, Processflows, and Ministry Of Foreign Affairs Of The Republic Of Bulgaria.

How can I contact Desislava Miteva?

You can use AeroLeads to view verified contact signals for Desislava Miteva at TrialHub, including work email, phone, and LinkedIn data when available.

What schools did Desislava Miteva attend?

Desislava Miteva holds Master'S Degree, International Relations With Specialisation In International Public Administration from University Of National And World Economy.

What skills is Desislava Miteva known for?

Desislava Miteva is listed with skills including International Relations, Geopolitics, Diplomacy, European Union, International Economy, Consular Relations, Project Management, and Powerpoint.

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