Margaret Unsworth Email & Phone Number

Northumberland, England, United Kingdom

Business Administration - Taking care of all the important things that happen behind the scenes✔️Project Leadership & Management✔️Project planning for rolling ot new software systems (including creating training guides)✔️Event Planning✔️General Business Admin, including Email & Diary managementRecruitment - Hiring the right people to build a great team and expand the business✔️Recruitment support for specific roles or building department teams✔️Writing job descriptions and adverts✔️Advertising job roles through recruitment partners and targeted social media posts✔️Filtering suitable applicants from their CVs✔️Arranging interviews and follow-up correspondence, including advising successful applicantsHR Support - Looking after your people, so you can focus on great customer service✔️HR advice and support for all current and future employees✔️Handling paperwork and procedures relating to team performance reviews and probationary periods✔️Arranging disciplinaries and hearings, including paperwork✔️Writing welcome packages and induction programmes for new employees

North East England

By using the i3 tools, solutions & coaching we empower businesses to achieve success & growth through their people. Using ‘Real’ coaching and an i3 assessment, we help to increase self-belief and confidence, dramatically enhancing the way you can identify, integrate, manage and develop people. As an accredited and quality approved Associate of i3 in combination with my own experience, I am qualified to deliver a wide range of project based solutions and developmental interventions.

Haggertston Castle

Recruitment / Onboarding / Compliance Training / Team Engagement / HR support.- To support the leadership team in creating a fantastic Employee experience, including recruitment, onboarding, induction, and training- The design and delivery of succession planning training for aspiring Managers- To provide HR general support, including running investigations, grievances & disciplinaries. - To drive mandatory compliance on-line training for new team members- To manage the DBS check process.

Alnwick, Northumberland

Providing Career Information, Advice & Guidance to individuals looking for advice and support when it comes to making decisions around their career choices.The design and delivery of learning and development materials for organisations within the Hospitality and Leisure industry

Over 20 years in a variety of roles (both on-site & regional), ranging from Customer Service, Holiday Sales Experience, Accounts, Training & finally Culture & Development. Key responsibilities over the years have included:To manage and support a team of internal and external trainers from a budget, logistic and administration angle. Taking the lead role in organising conferences / learning and development events for 200+ teamThe design, project management and the implementation of an on-line learning platform and Skills Matrix system (on-line compliance training records)The design and delivery a module based Management Development Programme.Heavy involvement with implementing cultural change, which as a team led us to win the following awards:CIPD People Management Awards - Learning & Development Team of the Year - 250+ employees (2014)National Customer Service Training Awards - 2012 / 2013 / 2014

Va Mastery Course

CPD accredited VA Mastery Course Graduate

Human Resource Practice

Information, Advice & Guidance

Leadership And Management