Desktop Support Engineer \ Help Desk Administration
CurrentOffice 365 Administration, Network Support, On-Boarding and Off-Boarding and Technical Support.
Jan 2020 - Present
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Dianne Flynn Email & Phone Number
Desktop Support Engineer \ Help Desk Administration at OC405 Partners
at
OC405 Partners
1 work email found
@servicesbygemini.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Desktop Support Engineer \ Help Desk Administration at OC405 Partners
Location
Huntington Beach, California, United States
Who is Dianne Flynn? Overview
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Quick answer
Dianne Flynn is listed as Desktop Support Engineer \ Help Desk Administration at OC405 Partners at OC405 Partners, based in Huntington Beach, California, United States. AeroLeads shows a work email signal at servicesbygemini.com and a matched LinkedIn profile for Dianne Flynn.
Dianne Flynn previously worked as Desktop Support Engineer \ Help Desk Administration at Oc405 Partners and IT Consultant at Stephen Shepard, Attorney At Law. Dianne Flynn holds Computer Science Courses from Golden West College.
Company email context
Email format at OC405 Partners
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{first}@servicesbygemini.com
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Profile bio
About Dianne Flynn
DIANNE FLYNN📱 (714) 345-6553 📍 Huntington Beach, CA dflynnster@gmail.com ▪ OFFICE 365 ADMINISTRATION ▪ ACTIVE DIRECTORY USER MANAGEMENT ▪ DESKTOP SUPPORT ▪ CUSTOMER SERVICEMicrosoft Certified Professional in Office 365 MCSA expert. Over 20 years of Desktop Support and Network Administration experience. Results-driven with proven track record supporting day-to-day IT needs and operations. Analytical thinker committed to continuously establishing and enhancing system implementation processes and exceeding customer satisfaction. TECHNICAL KNOWLEDGEOperating Systems: Windows (11,10,8,7,XP,NT), Servers, Virtual MachinesNetworking: LAN, WAN, WI-FI, TCP/IP, DHCP, DNS, AD, AAD, FTP, Routers, SwitchesManage\Automation: LANDesk, Desktop Central, Desktop Authority, Group PolicySecurity: Windows, Intune, Meraki, Antivirus, KnowBe4, Facility AccessRemote: VPN, MFA, RDP, Microsoft Teams, Team Viewer, LogMeIn, CitrixTicketing Systems: Remedy, Altiris, Heat, Track-It, Spiceworks, SharePoint, ServiceDeskDesktop Applications: Office365, Adobe Acrobat, Bluebeam, Crystal Reports, Lotus Notes, PowerShellWORK EXPERIENCE DESKTOP ENGINEER \ NETWORK ADMINISTRATOROC405 Partners, Santa Ana, CA 1-2020 – Presento Spearhead all aspects of the IT Department, as the help desk administrator for a $1.3 billion freeway expansion project contributing to a significant boost in operational efficiency. o Support and serve as project contact for over 250 team members in various organizational levels as required, addressing all requests to completion.o Onboard and offboard staff members, user management, equipment deployment and provision Office365 licenses. o Produce detailed instructions and procedural documentation. EDUCATIONMicrosoft Office 365 Certified Professional - MCSA Certified CompTIA A+ Certified - COMP001020216753Golden West College, Huntington Beach, CA - Computer ScienceREFERENCESUpon Request
Listed skills include It Professional With Over 10 Years Of Desktop Support Experience, Active Directory, Windows Server, Citrix, and 26 others.
Current workplace
Dianne Flynn's current company
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8 roles
Dianne Flynn work experience
A career timeline built from the work history available for this profile.
It Consultant
Stephen Shepard, Attorney At Law
Provide technical support on desktop\laptop Windows 10 systems, printer connectivity, data transfer and troubleshoot technical issues.
May 2019 - Jan 2020
Network Administrator
Document policies, detailed procedures and known fixes to the department knowledgebase on SharePoint.New hire system preparation and deployment. Install (operating system, updates, applications and printers), configure custom profile, and setup equipment. Account creation, license provisions, group membership, grant rights or permissions, regulate password.
Aug 2014 - May 2019
It Consultant
Essex Realty
Citrix, Exchange and Active Directory support and administration. Assist with the preparation of MRI program migration to the cloud.
Apr 2013 - Jul 2014
Desktop Support Analyst \ Netadmin
- Image, install, configure and setup new hire equipment. Provide orientation on system information, network shares, verify user and application access, printer setup and location.
- Document policies, procedures and known fixes to the department knowledge base.
- Secure all desktops and laptops with Anti-Virus Protection software and recover virus infected systems.
- Converted staff systems from desktops to WYSE terminals for testing conversion functionality and reported issues.
Oct 2012 - Apr 2013
Computer Consultant
Report directly to IT Manager and serve as backup for all IT functions. Support Citrix, Active Directory and Exchange accounts. Assist users with hardware and software issues.Configure, upgrade, monitor and maintain computer systems, printers and backups.
Jun 2009 - Sep 2012
Desktop Support Specialist
Us Bank / Downey Savings & Loan
- Provided quality hands-on and remote support to over 2,500 corporate and branch users with timely diagnostic resolutions of front-end applications, desktops, laptops and printers over TCP/IP and Novell networks.
- Created, updated and escalated trouble tickets using established policies and procedures.
- Recommended, implemented, evaluated, installed, upgraded and maintained all hardware and software desktop issues throughout the Association.
- Installed, configured, upgraded, troubleshot and repaired hardware and software.
- Secured all desktops with the most recently approved Microsoft Windows Patches and Symantec AV definition files.
- Managed VIP (branch surveillance) camera systems; ensured consistent connectivity, access and stability by working closely with Corporate Security Department Investigators, key personnel and vendors.
Apr 2003 - Jun 2009
Is Support Technician
Pacific Life (Pmrealty Advisors)
- Assisted the IT Manager as first point of contact for all technical support needs within the company (staff of 65).
- Troubleshot hardware and software problems, implemented hardware and software upgrades involving Windows 95, Windows 98, Windows NT and Windows 2000 desktops.
- Tracked daily help desk calls, managed hardware and software inventory records, documented procedures and produced customized weekly reports.
- Performed network administrative tasks by setting up new user accounts, granting rights or permissions, regulating password changes, maintaining backup logs and performing file restores.
- Created and maintained MIS Intranet Site.
May 2000 - Nov 2002
2 education records
Dianne Flynn education
Computer Science Courses
Golden West College
Education record
Edison High School
FAQ
Frequently asked questions about Dianne Flynn
Quick answers generated from the profile data available on this page.
What company does Dianne Flynn work for?
Dianne Flynn works for OC405 Partners.
What is Dianne Flynn's role at OC405 Partners?
Dianne Flynn is listed as Desktop Support Engineer \ Help Desk Administration at OC405 Partners at OC405 Partners.
What is Dianne Flynn's email address?
AeroLeads has found 1 work email signal at @servicesbygemini.com for Dianne Flynn at OC405 Partners.
Where is Dianne Flynn based?
Dianne Flynn is based in Huntington Beach, California, United States while working with OC405 Partners.
What companies has Dianne Flynn worked for?
Dianne Flynn has worked for Oc405 Partners, Stephen Shepard, Attorney At Law, Gemini Diversified Services, Inc., Essex Realty, and Green Tree Servicing.
How can I contact Dianne Flynn?
You can use AeroLeads to view verified contact signals for Dianne Flynn at OC405 Partners, including work email, phone, and LinkedIn data when available.
What schools did Dianne Flynn attend?
Dianne Flynn holds Computer Science Courses from Golden West College.
What skills is Dianne Flynn known for?
Dianne Flynn is listed with skills including It Professional With Over 10 Years Of Desktop Support Experience, Active Directory, Windows Server, Citrix, Bmc Remedy, System Administration, Printers, and Software Documentation.
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