Desmond Calloway, Dtm, Mism Email & Phone Number

Round Rock, Texas, United States

Round Rock, Texas, United States

Round Rock, Texas, United States

IT consulting, Computer Repair and Custom Computing

Austin, Texas Metropolitan Area

Austin, Texas Metropolitan Area

Austin, Texas Metropolitan Area

Austin, Texas Area

Manages small projects using appropriate project management techniques and standards.Identifies potential risks and creates contingency plans.Enhances and maintains existing systems to ensure that methods, processes, or systems evolve with the business needs of the agency.Analyzes, designs, and/or documents processes, data, and hardware utilizing appropriate modeling techniques.Develops or participates in the development of systems, applying a wide range of information technologies.Implements new or enhanced methods, processes, or systems.Communicates with customers, management, consultants, and staff to gather and disseminate information.Coordinates activities with appropriate staff.Prepares or coordinates the preparation of various reports.Performs related work as assigned.

Austin, Texas Area

As VP-Public Relations for the Austintatious Toastmasters Club, I have promoted a more diverse communication medium for members to interact and learn. I have launched the club further into the many social media outlets that are available to us and informed the club of their existence to empower the members to share the information contained in the pages.

Austin, Texas Area

Division L Director 2018/2019 (President's Distinguished Recognition)Achieve the mission of the district within the division, accomplishing district goals in membership building and retention, club extension, and educational accomplishments.Ensure that each club realizes its mission and fulfills its responsibilities to members. Achieve Distinguished Division Program goals and ensure that areas and clubs within the division achieve Distinguished recognition. Serve the division clubs by providing district support and resources through the area directors.

Austin, Texas Area

As an Area Director for Area L-85, I have acted as a bridge of communication between the clubs and the District Leadership team. I work with the clubs to help the members understand what Toastmasters has to offer each member, develop strategies for communicating relevant information in a timely manner, and promote training and growth opportunities not only to the officers of the clubs, but each individual member.

Austin, Texas Area

As President, I worked with the club leadership team of the Austintatious Toastmasters club to build a sense of togetherness, family, and openness between all members. I acted as a point of contact for District Leadership and informed the members of the club to any changes seen on the roadmap of member success. I proudly represented the organization at the Area, Division, and District level of Toastmasters, while working at the District Business Meetings to make changes that impacted the District as a whole.

Austin, Texas Area

In this role, I worked as the club logistics professional to ensure that we had a location to meet, supplies ordered and available for adequate use, and equipment prepared for utilization at each meeting. The role also required that I work as a member of the Club Executive Committee to help manage the daily needs of the club while working to the realization of our Club Success Plan.

Kingwood, Tx

Tasks typically involve:-Meeting with clients to determine requirements;-Working with clients to define the scope of a project;-Planning timescales and the resources needed;-Clarifying a client's system specifications, understanding their work practices and the nature of their business;-Travelling to customer sites;-Liaising with staff at all levels of a client organization;-Defining software, hardware and network requirements;-Analyzing IT requirements within companies and giving independent and objective advice on the use of IT;-Developing agreed solutions and implementing new systems;-Presenting solutions in written or oral reports;-Helping clients with change-management activities;-Purchasing systems where appropriate;-Designing, testing, installing and monitoring new systems;-Preparing documentation and presenting progress reports to customers;-Organizing training for users and other consultants;-Being involved in sales and support, and where appropriate, maintaining contact with client organizations;-Identifying potential clients and building and maintaining contacts.

Katy

Documented troubleshooting and closure of incidents generated through monitoring tools.Added value to client facing transactions by providing technical expertise for systems maintenance and migrations. Monitored environment in a leveraged environment servicing numerous accounts supported 24x7 from a fixed location. Ensured the completion of procedural duties as outlined through operating procedures.Facilitated requests submitted to grant access to users on different tools, applications and environments. Ensured the proper turnover of pending activities to counterparts related to projects and department. Facilitated the transfer, training and on-boarding of new clients and employees coming into the organization.

Engage students with information to aide in their individual career objectives.Facilitate the instruction of the following course(s):Introduction to CIS

Katy, Tx

Managed the training of employees including cash handling, stocking, merchandising, and customer relations. Facilitated loss prevention activities through DVR review, cash reconciliation, and practicing of "5 foot Rule" of theft prevention. Supervised inventory replenishment activities to ensure merchandise levels are maintained and the product is placed for maximum visibility to customers and customer service associates.

Katy, Tx

Managed team to ensure customer service and cash handling procedures followed. Ensured that the safety and loss prevention policies are followed and maintained. Facilitated the monitoring and prevention of shrink. Established and maintained the levels of product in the electronics and grocery departments. Directed in the facilitation of modular and department set-up and re-positioning.

Hewlett Packard North Houston Campus, Houston, Tx

Facilitated the assembly, commissioning and decommissioning of servers and storage devices after making repairs, replacing parts, and/or building units to client specifications.Enhanced existing equipment, performing tasks such as installing updated circuit boards or additional memory.Facilitated the installation and configuration of new equipment, including operating software or peripheral equipment.Involved in the troubleshooting of systems by reinstalling software programs or adjusting settings on existing software to fix machine malfunctions.Utilized the documentation of systems specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.Supervised the training of new assembly and repair technicians.

Spring, Texas

Supervised the Front End department and managed the cash flow of tenders in the store. Lead a team of cashiers and clerks in the department while facilitating Money Service Business duties of accounting and funds management.

Duties included but were not limited to administrative/clerical duties, construction of three computer labs, tutoring in computer courses, assisting faculty and staff in systems upgrades and maintenance of computer systems, upgrading and servicing computers in the lab, and acting as liason to the IT department of the university.

Doctor Of Philosophy (Ph.D.), Information Technology Project Management

Post graduate student studying the effects of sustainability in the field of Information Technology with a concentration in Project.

Masters, Information Systems Management; Project Management;, 3.63

Activities and Societies: Campus Mentor; DriVen Class

Bachelor Of Science (B.S.), Technical Management, 3.3

Activities and Societies: Delta Epsilon Iota Honor Society

Management Information Systems

Activities and Societies: NROTC

Hs Diploma, Business, Management, Marketing, And Related Support Services, 3.25

Activities and Societies: UIL Computer Applications Team, DECA National, UIL Speech and Acting, BPA