Desmond Clancy Email & Phone Number

Greater Minneapolis-St. Paul Area

Provide strategic leadership in support of sales, segment marketing initiatives through the design, development, coordination and execution of sales enablement and customer training experiences that contribute to world-class customer experience and create measurable value to the organization. Lead a diverse staff of L&D professionals to drive the execution.

Greater Minneapolis-St. Paul Area

Responsible for the initial and ongoing training and development of a large B2B sales and support organization including product training, skills development and systems and process knowledge. Led a team of 25+ training professionals focused on content delivery, coaching and consulting.

Greater Minneapolis-St. Paul Area

Leading a cross-business, cross-functional team of business professionals, responsible for all organizational change management and implementation efforts associated with an enterprise-wide SAP implementation including training, employee engagement, communication and organizational design. Led a team of nearly 50 employees and contractors.

Greater Minneapolis-St. Paul Area

Support training, organizational development and talent management efforts across the entire business, with a particular focus on sales, service and customer facing roles.

Performance consulting firm specializing in helping organizations grow sales, attract and retain customers and build great leaders. Provided sales, service and leadership consulting services for two of WCW’s largest clients, dramatically improving sales and customer satisfaction metrics.

Directed a team of 12 national trainers charged with primarily supporting all training and development efforts for sales, service, leadership and call center employees. Build and execute learning and development programs that drive business outcomes. Designed, developed and delivered leadership programs for 400 managers across all functions and all levels.

Develop, maintain and deliver development curriculum for national B2B sales organization. Facilitate numerous product knowledge and skills-based training programs for more than 300 sales professionals. Consult with leadership on sales rep performance. Provide sales coaching services to the field.

Greater Minneapolis-St. Paul Area

Responsible for creating new sales opportunities through effective prospecting and qualifying. Manage existing business and seek opportunities to grow that business. Co-managed large national account team at on-site customer location. Responsible for profitable sales growth, inventory management and annual vendor performance reviews per contract. Quota.