Desmond Naidoo Email & Phone Number
@eroad.com
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Who is Desmond Naidoo? Overview
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Desmond Naidoo is listed as Chapter Lead: Analytics and AI at EROAD, a company with 463 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a work email signal at eroad.com and a matched LinkedIn profile for Desmond Naidoo.
Desmond Naidoo previously worked as Chapter Lead & Lead Engineer: Analytics & Insights at Eroad and Chapter Lead: Data & BI Engineer at Eroad. Desmond Naidoo holds Matric (Bachelor Certificate) from Roseville Secondary.
Email format at EROAD
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About Desmond Naidoo
Thank you for viewing my profile. I am a professional, multi-talented, versatile and highly skilled with 20+ years’ experience in the ICT services industry. I have a proven track record of bringing new products to life by championing initiatives both internally and externally and delivering solutions that meet user needs and business objectives. I am creative, out-of-the-box thinker, an entrepreneur and innovator at heart and this shines through in my deliverables. I am not a 9-5’er and will work tirelessly and go the extra mile to ensure that shared objectives are achieved.Demonstrated ability of delivering creative, intuitive and compelling BI solutions that drive revenue, capture market share, improve client retention, improve safety and lower operating costs by analysing and combining data from multiple disparate endpoints most especially in the IoT and vehicle telematics space.In my role that requires responsible decision-making, rational thinking, and sound judgement, I am recognized for my ability to be driven, but calm and dependable under pressure whilst delivering on a multi-levelled workload of strategic objectives. My outstanding interpersonal and communication skills encourage honest and direct dialogue, enabling me to facilitate decisions and action across stakeholders, vendors, and the product team, ensuring everyone’s expectations are delivered on. I am adaptable and integrate well into any team. While providing steady and reliable strategic direction, I strive to lead by example, displaying a strong commitment to the principles of integrity, accountability and the promotion of a positive work environment.
Listed skills include Business Intelligence, Project Management, Integration, Databases, and 46 others.
Desmond Naidoo's current company
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Desmond Naidoo work experience
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Chapter Lead & Lead Engineer: Analytics & Insights
Current
Chapter Lead: Data & Bi Engineer
Business Intelligence Engineer
Business Intelligence & Training Manager
Powerfleet (South Africa) Formerly known as Pointer SA and Global Telematics (under the Orchid brand), Pointer SA is the South African subsidiary of the multi-national company Pointer Telocation. Pointer develops IoT platforms that provides everything you need to generate data-driven insights from connected things. With it you’ll be able to connect and.
Business Intelligence & Training Manager
Promoted to this role in 2011 on merit. Global Telematics was acquired by Pointer Telocation. I continued in this role at Pointer SA till Jul 2019.
Senior Fms Service Engineer [Product Specialist] (Team Lead)
I was promoted to this role in 2008. In my role, I was responsible for general FMS support duties with the following added responsibilities:- General management of FMS support staff.- After hours standby roster management.- Requirement gathering from clients and translating that into requirement statements for development.- Developed and maintained a KPI.
Fms Service Engineer [Product Specialist]
Global Telematics produced a range of enterprise software solutions that enabled clients to effectively manage their fleet of vehicles. In my role, I was responsible for:- End to end project management of software installations.- Installation and Configuration of: * SQL Server * FMS Client / Server applications * Web services- Authoring of training.
Telecommunications Engineer
- Formally Centracell (Pty) Ltd - Acquired by Huge TelecomSole Telecommunications engineer covering the Western Cape region. My core duties were technical hardware installations and included sales support and technical.
- Helpdesk support
- End to End Installations & Support of: - Mitel 3300 VoIP PABX - Vierling Digital LCR Gateways - Novatec LCR Gateways - Siemens 1100 - Siemens Gigasets - Opera PABX - Siemens Gigasets - Analogue LCR routers - GSM antennas
- Conducted cellular signal assessments
- Facilitated end user training
- Office IT support
Senior Software Tester
- Global Telematics (a Thales subsidiary) was a Telematics Services Provider under the Orchid Telematics brand.Promoted to the senior role in 2004 after taking the initiative to automate 90% of the regression testing.
- Software Testing - Reviewed, analysed and identified test requirements based on the functional and design specifications - Worked with Development & Product teams to understand the requirements and prepare QA documents.
- Support - Provided support to the developers - 1st and 2nd line support to Service engineers and Product specialists - General IT tasks - Setup and management of all virtual environments
Product Specialist
- Contract between Dimension Data & Tellumat ended and I was offered employment by Tellumat to join their team and promoted to Product Specialist. This role included installation and support of call centre hardware and.
- Product Specialisation: Software systems (Integrated Value Added Products - IVAP) - Voicemail & IVR Platforms - PABX configuration software - Call centre ACD platform - Call logging and reporting software - Sales support
- Installation - Project managing PABX installations and cut-overs - Installation & Configuration of PABX & LCR systems - Installation & configuration of IVAP products - End user training
- Training facilitation - Channel partners - Installers - Sales - Generation of technical user guides and course content
- 1st, 2nd & 3rd line support to internal & external customers - Helpdesk & ticket logging and escalation - Telephonic troubleshooting - On-site fault reproduction and resolution - Analysis of output logs
- Software testing - Black & White box - Systems testing - Regression
Software Tester & Support Engineer
- I was offered an opportunity in a junior capacity in a team that tested and supported PABX software developed for our customer Tellumat. It is here that I realised my technical aptitude and excelled in the.
- 1st & 2nd line support to internal & external customers - Helpdesk & ticket logging and escalation - Telephonic troubleshooting - Fault reproduction
- Software testing - Black & White box - Systems testing - Regression
- Setup and maintenance of in-house test environment
- Maintenance of internal PABX systems
Data & Telephony Cabling Technician
Worked as member of a team dispatched at various large scale projects. Some of my duties included:- Enterprise level structured Voice & Data reticulation- Termination from points to patch panels- Installation of trunking- Creation of telephone and network fly & patch leads- Assisted with inventory control
Colleagues at EROAD
Other employees you can reach at eroad.com. View company contacts for 463 employees →
Zachary Brown
Colleague at EroadChristchurch, Canterbury, New Zealand, New Zealand
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SM
Steve Maloney
Colleague at EroadAuckland, Auckland, New Zealand, New Zealand
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SP
Steven Perrin
Colleague at EroadSan Diego, California, United States, United States
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MB
Matt Buckle
Colleague at EroadWaikato, New Zealand, New Zealand
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JM
Joel Mozhumannil
Colleague at EroadAuckland, Auckland, New Zealand, New Zealand
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TM
Trevor Macklin
Colleague at EroadBend, Oregon, United States, United States
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JP
Jodie Partington
Colleague at EroadAuckland, Auckland, New Zealand, New Zealand
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SK
Spencer Kenigsberg
Colleague at EroadMclean, Virginia, United States, United States
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GD
Gustavo Dal Bello
Colleague at EroadPorto Alegre, Rio Grande Do Sul, Brazil, Brazil
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VC
Vanessa Crabb
Colleague at EroadAuckland, Auckland, New Zealand, New Zealand
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Desmond Naidoo education
Matric (Bachelor Certificate)
Education record
Frequently asked questions about Desmond Naidoo
Quick answers generated from the profile data available on this page.
What company does Desmond Naidoo work for?
Desmond Naidoo works for EROAD.
What is Desmond Naidoo's role at EROAD?
Desmond Naidoo is listed as Chapter Lead: Analytics and AI at EROAD.
What is Desmond Naidoo's email address?
AeroLeads has found 1 work email signal at @eroad.com for Desmond Naidoo at EROAD.
Where is Desmond Naidoo based?
Desmond Naidoo is based in Auckland, Auckland, New Zealand while working with EROAD.
What companies has Desmond Naidoo worked for?
Desmond Naidoo has worked for Eroad, Powerfleet, Global Telematics, Huge Telecom, and Thales.
Who are Desmond Naidoo's colleagues at EROAD?
Desmond Naidoo's colleagues at EROAD include Zachary Brown, Steve Maloney, Steven Perrin, Matt Buckle, and Joel Mozhumannil.
How can I contact Desmond Naidoo?
You can use AeroLeads to view verified contact signals for Desmond Naidoo at EROAD, including work email, phone, and LinkedIn data when available.
What schools did Desmond Naidoo attend?
Desmond Naidoo holds Matric (Bachelor Certificate) from Roseville Secondary.
What skills is Desmond Naidoo known for?
Desmond Naidoo is listed with skills including Business Intelligence, Project Management, Integration, Databases, Business Analysis, Testing, Telecommunications, and Team Leadership.
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