Mike Desousa Email & Phone Number

Toronto, ON, CA

Oshawa, ON

• #1 & #2 in accessory sales in Glentel Eastern Ontario Region 2 months running; 90-100% accessory attachment rate. Consistently in top 10 for accessory sales.
• 80% Protection Plan attachment rate; store ranked #1 in Glentel East for Protection Plan attachment rates (district average: 20-40%).
• Led store sales in Dec. 2013; one of the top Revenue Earners in Glentel East
• Developed print marketing materials, highlighting value propositions and benefits of 20 smartphones, top 5 accessories, 4 partners (Bell, Rogers, Fido, Virgin), Protection Plans, & Costco Member Benefits, using.
• Initiated social media campaign presence, online-real world community building, mobile marketing, and client video testimonials
• Adopted Steve Jobs approach of un-marketing, with customer experiential hands-on demonstrations using OTG (On-The-Go) Cables & SmartTV-Mobile Phone Screen Mirroring

• SECURE Work vs. looking for work & applying via the Net.
• Develop your Personal Brand & Build Successful Relationships that GUARANTEE INTERVIEWS & work.
• Learn to successfully sell your Personal Brand & Value Proposition w Social Media, step-by-step, to find work &/or generate business.

• Keynote Speaker: National Conferences & Corporate Events.
• Keynote to 700 Quebec Employment Counsellors and Jobseekers in October on Career Mobile Media's use to quickly and efficiently find and apply to work opportunities in real-time, before anyone else knows about them.
• Key Strengths: Enthusiasm, Knowledge, & Humour.
• Corporate Training on Career Social Media.

Mobile

• Delivered bilingual (French & English) webinars and tele-conferences to audiences on social media and technical software, using MS Office Live Meeting, GoToMeeting, Webex.
• Presented and facilitated fun, knowledge-based on-site training sessions; value added: solutions and applications on practical solutions for pressing and stressful day-to-day solutions
• Key strength: to fully immerse myself in a project from the start, doing whatever it takes to get up to speed
• What you can expect from me: the results that you need through my initiative, dedication, solutions, meeting unseen needs, and pro-activity.

Global

• Achieved 50% of Annual Community Outreach targets in 2 months through a GTA Strategic Marketing Plan
• Proposed website/ print re-Brand, to incorporate Social Media.
• Wrote articles on BeKnown, Branchout, & Google+ for Recruiters
• Blogged on Online Brands, LIn Branding, Boxnet, & SlideShare
• Used Social Media to engage our Client Community the most it had seen in the past 10 years.

Alberta, Canada

We identify, support, and train Alberta-wide Community Helpers that young people access when experiencing mental health problems. Community Helpers offer resources, training, linkages and support to build community as a positive solution to prevent suicides in at-risk teens and young adults across Alberta.

• Facilitated 10 workshops, including:
• LinkedIn to build successful Business & Career Relationships
• Integrating Social Media (LinkedIn, Facebook, Twitter, iGoogle, Ning Personal Social Network) for Marketing Outreach
• Marketing with SmartPhone Mobile Media Apps - iPhone, BlackBerry, Android Applications
• Online Cultural-appropriate Etiquette for Skype, Instant Messaging, Online Webinars, Discussion Boards, Group/Project Management, and e-Learning
• Wikis for Project Management - Email Reduction

• Customized Employment Action Plans to find clients work ASAP
• Referred clients to internal/external community resources
• Completed & logged program stats & wrote monthly reports
• Focused on client strengths to build their Personal Brands
• Built clients' self-confidence & self-efficacy in securing work
• Marketed client Brands via written Marketing materials, Interpersonal skills, & their Social Media Brands

As Employment Specialist, I coached 30 clients to develop their Personal Brands & Market themselves to WIN work. I developed workshops for my clients to:1. Build their Professional & personal Networks using Social Media to secure work, e.g.Facebook, LinkedIn, Plaxo, & Delicious2. Develop OUTSTANDING Written Marketing Materials e.g. Cover/Thank You Letters.

• Created and delivered a curriculum of 10 workshops to 400 marginalized clients comprised of mostly Newcomers to Canada with a 90% client satisfaction rating
• Successfully facilitated training for 5 key marginalized client groups from the following categories: single parents, newcomers to Canada, low formal education, language barriers, and social assistance (O.W.).

Toronto

• Trained 1,000 Examiners & Instructors in teaching methodology, with a 90-100% pass rate.
• Developed extensive experiential & in-class curriculum and evaluations for 26 courses
• Taught 800 clients curriculum to both increase their knowledge, skills, and fitness, as well as positively shape their values and attitudes towards safety
• Led a team of 4 to Ontario Provincial Finals, out of a roster of 50 teams
• Led a team of 50 employees over 115 learning sessions, developing successful corporate training programs, resulting in a high level of safety for our company
• Coached 50 employees to city-wide competitions, placing several teams in the finals, out of a roster of 25 teams

Honours B.A., Community Health

Activities and Societies: Leader & Community-Builder Taught in 4 University Departments Brock Press Photographer University Board of.

High School, Languages & Computer Science

Activities and Societies: Photography Club Cross-Country Running Swim TeamCommunity Spirit Award MVP - Most Valuable Photographer &.