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Joined Flexport through their acquisition of Shopify Logistics to partner with Sales and Account Management acting as the primary set of extra hands shepherding mid-market and enterprise merchants through the implementation lifecycle.

Responsible for managing a seamless onboarding process of new merchants into the Shopify Fulfillment Network by understanding their existing business processes and translating those processes into the way we work.

Toronto, Canada Area

Developed strong relationships with Key Accounts by actively listening and providing creative solutions to meet their needs. By analyzing sales data and trends, I guided strategic initiatives and used negotiation skills to consistently achieve quarterly sales targets. I managed client orders from initial design through production, ensuring timely delivery while helping to enhance their brand image and support business growth.

Toronto, Ontario, Canada

Managed over 50 long-term client relationships, resolving production, billing, and creative issues within tight deadlines. Supported Senior Sales Leaders, I handled high volumes of inquiries, strengthening relationships and driving customer acquisition. I maintained constant communication with clients to develop tailored services and coordinate with Design and Production teams to deliver projects efficiently.

Toronto, Ontario, Canada

Efficiently analyzed and assessed data to manage order confirmations from initiation to completion, ensuring accuracy at every step. I supported the Sales Department by handling its administrative needs and acted as a liaison between departments to drive successful sales activities. Additionally, I tracked and monitored sales orders to guarantee timely scheduling and delivery, contributing to the overall success of sales operations.

Researched markets and identified growth opportunities by recommending new products or concepts to the team. I collaborated closely with departments like Design, E-commerce, Sourcing, and Production to ensure seamless coordination. By managing sample procurement and resolving fit issues, I streamlined product development processes. Additionally, I maintained strong relationships with vendors and internal teams while providing organizational support through accurate reporting and template management.

Retail Buying Certificate, Fashion Merchandising

- Expanded my knowledge of the fundamentals for retail buying. - Focused on the role of the buyer in retail organizations. - Better.

Associate'S Degree, Fashion Marketing & Management

Activities and Societies: Intramural Volleyball, Intramural Baseball, Wearable Art Fashion Show, Live Chic Boutique

Honour Roll

Activities and Societies: Junior and Senior Women's Volleyball Team, Class Representative