Despina Margolis Email & Phone Number

Wellington

Responsible for drafting the Operating Model and RACI for the File Transfer Service project. Identified and documented the JIRA service management workflows and associated service request suite for new service delivery model. Worked with both internal stakeholders and vendor.Worked with the business to transition the new delivery service model into.

Wellington, New Zealand

Responsible for evaluating business processes (current state), workflows, undertaking root cause analysis, undertaking future state ideationWorking with stakeholders to define appropriate business solutions (future state) and assessing feasibility of solutions. Workshop facilitation and requirements elicitationWriting business cases for recommended.

Wellington, New Zealand

Responsible for and delivered business requirements for new business reporting suite on enterprise level project. Interface between technical developers and the business.Responsible for and delivered business requirements associated with decommissioning of historical database of proposed legacy payment engine, including identifying and consulting with.

Wellington, New Zealand

Responsible for designing and delivered business processes through engagement with business stakeholders on the ACC Transformation Programme. Responsible for delivering business process mapping and business process & procedural documentation in Promapp. Worked closely with business stakeholders to ensure that they are engaged and taken on the business.

Wellington & Wairarapa, New Zealand

Undertook the initial due diligence business continuity assessment. Based on the findings, commenced on the delivery of the Business Continuity programme of work which has included the Business Continuity Management policy, Business Continuity Management (BCM) operating framework guidelines, and Crisis Management Plan. I am also delivering the BCM.

Wellington & Wairarapa, New Zealand

Responsible for implementing the Distribution Channels risk management framework, and developing a strong risk culture. Managed the embedded risk team. Provided expert operational risk and compliance advice to senior stakeholders, oversight of distribution channels adherence to required risk management practices. Developed first line risk management.

Wellington & Wairarapa, New Zealand

Responsible for Business Markets operational risk and compliance requirements, business improvement and process development to mitigate risk and drive efficiencies associated with Business Markets operations. Developed and implemented appropriate solutions for business continuity and disaster recovery. Key project business owner in the delivery of.

Wellington & Wairarapa, New Zealand

Responsible for the operational and business improvement requirements of Business Banking. Established and managed the Business Banking Business Improvement team.Initiated and successfully implemented a structured programme of business change which achieved operational role clarity, steamlined end-to-end operational processes, documentation of processes.

Wellington & Wairarapa, New Zealand

Undertook a strategic review of a pilot Work and Income site. This included a feasibility assessment of integrating other government services which might be aligned as shared services with those provided by Work and Income.

Wellington & Wairarapa, New Zealand

Responsible for regional projects (Australia/NZ) associated with global corporate initiatives. Project managed all aspects of project lifecycle, successfully delivering credit platform transformation project on time and meeting all regional requirements. Business Improvement Manager responsibilities included business improvement and overseeing process.

Wellington & Wairarapa, New Zealand

Responsible for providing commercial, policy and strategic advice on the commercial portfolio and potential major clients to key stakeholders. Managed team of credit analysts. Responsible for implementing policy changes, identified areas for process improvement, implemented processes and controls, and performance measures.Reviewed transactions with.

Wellington & Wairarapa, New Zealand

Responsible for managing the New Zealand and Australia high value client base. Provided commercial advice to key stakeholders when negotiating potential deals, restructures, and developing conditions and covenants with prospective or existing clients.Analysed and approved new credit proposals and ongoing reviews, with a delegated authority of US$2M..

Wellington & Wairarapa, New Zealand

Responsible for a commercial client portfolio ranging from working capital to property development funding requirements. Asset book size approx. $40M, clients approx. 20.

Sydney, Australia

Responsible for a business client portfolio ranging from working capital to property development funding requirements.

Batchelor Of Arts

Town Planning