Cs Operations Manager
Current
Mar 2024 - Present
AeroLeads people directory · profile
Stefano Dessi Email & Phone Number
CS Operations Manager at Amazon
at
Amazon
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 86%
Current company
Role
CS Operations Manager at Amazon
Location
Italy, Italy, Italy
Company size
Who is Stefano Dessi? Overview
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Quick answer
Stefano Dessi is listed as CS Operations Manager at Amazon at Amazon, a company with 500669 employees, based in Italy, Italy, Italy. AeroLeads shows a matched LinkedIn profile for Stefano Dessi.
Stefano Dessi previously worked as CS Operations Manager at Amazon and CS IT Group Manager at Amazon.
Company email context
Email format at Amazon
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Amazon
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Profile bio
About Stefano Dessi
Stefano Dessi is a CS Operations Manager at Amazon at Amazon. He possess expertise in call center, customer experience, team leadership, call centers, customer service and 16 more skills. He is proficient in English.
Listed skills include Call Center, Customer Experience, Team Leadership, Call Centers, and 17 others.
Current workplace
Stefano Dessi's current company
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Amazon
12 roles
Stefano Dessi work experience
A career timeline built from the work history available for this profile.
Cs It Group Manager
Jun 2018 - Mar 2024
Cs It Resolution Manager
Oct 2017 - Jun 2018
Operations Manager
Jul 2014 - Oct 2016
Customer Service Manager
May 2013 - Jul 2014
May 2012 - May 2013
Aug 2011 - May 2012
Team Manager Operations
- Account: EXPEDIA
- Start-up facilitator of a new Team in Helsingborg, Sweden,
- Training Supervisor
- Lead, facilitate and motivate the new sales/support team
Apr 2011 - Aug 2011
Team Manager Operations
- Account: EXPEDIA
- Develop a new Off-shoring Team in Cairo, Egypt,
- Develop and deliver Italian Cultural and Communication Training;
- Delivery of Product and Procedure’s Training;
- Involved in all HR aspects in relation to Recruiting and Hiring Processes
Jul 2010 - Mar 2011
Dell Sales Team Manager - Italy Consumer Business
- Lead a first line sales team, providing high levels of customer service at all times for Consumer Team Italy
- Manage Individual Development Plan and Performance Improvement Plan
- Responsible for all aspects of Human Resources in line with company HR policies.
- Point of contact for Italian EPP (Employee Purchase Program) sales results and new customers’ acquisition.
- Average Quarterly Revenue generated by the Team: 1,3M$ - Average Achievement VS Target: 107%
Jan 2009 - Jul 2010
Dell Sales Coach & Trainer Small And Medium Business
- Providing individual coaching plans through SMART approach.
- Coordinator & Mentor of Italy SMB Coach Team;
- Manage communication and sales skills
- Train sales representatives on new products, new organization, new tools, new processes and procedures
- Create new training programs according to company changes and requests.
Aug 2006 - Dec 2009
Dell Sales Representative - Small And Medium Business
Aug 2005 - Aug 2006
Team & coworkers
Colleagues at Amazon
Other employees you can reach at amazon.com. View company contacts for 500669 employees →
MK
Manjit Kaur
Colleague at AmazonMoga, Punjab, India, India
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BK
Brittany Krystantos
Colleague at AmazonMarkham, Ontario, Canada, Canada
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CH
Cara Hawk
Colleague at AmazonLake Stevens, Washington, United States, United States
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RG
Roger Gerdes
Colleague at AmazonLindenhurst, New York, United States, United States
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FS
Fawn Schroeder
Colleague at AmazonHamilton, Ontario, Canada, Canada
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ND
Nitesh Damor
Colleague at AmazonAhmedabad, Gujarat, India, India
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SD
Sara Dunn
Colleague at AmazonCastaic, California, United States, United States
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LA
Lia Amelia
Colleague at AmazonTangerang, Banten, Indonesia, Indonesia
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HY
Hilmi Yilmaz
Colleague at AmazonGermany, Germany
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CF
Chun-Yen Fu
Colleague at AmazonLondon, England, United Kingdom, United Kingdom
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Manjit Kaur
Colleague at AmazonMoga, Punjab, India, India
View →
BK
Brittany Krystantos
Colleague at AmazonMarkham, Ontario, Canada, Canada
View →
CH
Cara Hawk
Colleague at AmazonLake Stevens, Washington, United States, United States
View →
RG
Roger Gerdes
Colleague at AmazonLindenhurst, New York, United States, United States
View →
FS
Fawn Schroeder
Colleague at AmazonHamilton, Ontario, Canada, Canada
View →
ND
Nitesh Damor
Colleague at AmazonAhmedabad, Gujarat, India, India
View →
SD
Sara Dunn
Colleague at AmazonCastaic, California, United States, United States
View →
LA
Lia Amelia
Colleague at AmazonTangerang, Banten, Indonesia, Indonesia
View →
HY
Hilmi Yilmaz
Colleague at AmazonGermany, Germany
View →
CF
Chun-Yen Fu
Colleague at AmazonLondon, England, United Kingdom, United Kingdom
View →
FAQ
Frequently asked questions about Stefano Dessi
Quick answers generated from the profile data available on this page.
What company does Stefano Dessi work for?
Stefano Dessi works for Amazon.
What is Stefano Dessi's role at Amazon?
Stefano Dessi is listed as CS Operations Manager at Amazon at Amazon.
Where is Stefano Dessi based?
Stefano Dessi is based in Italy, Italy, Italy while working with Amazon.
What companies has Stefano Dessi worked for?
Stefano Dessi has worked for Amazon and Stream Global Services.
Who are Stefano Dessi's colleagues at Amazon?
Stefano Dessi's colleagues at Amazon include Manjit Kaur, Brittany Krystantos, Cara Hawk, Roger Gerdes, and Fawn Schroeder.
How can I contact Stefano Dessi?
You can use AeroLeads to view verified contact signals for Stefano Dessi at Amazon, including work email, phone, and LinkedIn data when available.
What skills is Stefano Dessi known for?
Stefano Dessi is listed with skills including Call Center, Customer Experience, Team Leadership, Call Centers, Customer Service, Business Analysis, Outsourcing, and Customer Satisfaction.
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