Destanie Black Email and Phone Number

Bookkeeping, interviewing, Payroll, Answer multiple line and scheduling, Front Desk Receptionist, Data Entry, processing work orders, Greeting clients, making office inventory and assisting in BSP meetings.

Organize daily shift records and case files of youth residents for staff prepInvestigate incidents and prepare reportsDevelop and implement treatment plans for youth residentsCollaborate with other agencies in Treatment Team meetingsAssist clients with daily living activities and document their daily progressSupervise youth in living areas, school, group meetings, family visits and field trips Teach at risk youth valuable life skillsArrange medical and mental health care visits and transports to at risk youths

Customer Service RepresentativeProcessing Medical records for MedicaidProcessing payments, PCP changes, EOC, and SOB (Remove abbreviations)Also responsible for training new employees, conducting orientations, and processing 6-month training sections.

Bookkeeping and making appointments.Head of operations and ordering supplies/ keeping account of all inventory.Ensuring all call-backs are completed.

Housekeeping Detail houses from top to bottom, (Bedrooms, kitchens, basements, Dinner rooms, Living, and Bathrooms). Answering multiple lines, making and scheduling appointments, and also doing estimates.

Taking care of paraplegic, disabled, stroke and Elderly patients. Organizing medications and making doctors appointments, bathing, cooking, cleaning, and taking patients blood pressure. Certification CPR.

Answered store's multiple telephone lines and transferred to appropriate person or department for timely response to inquiries.Processed cash and verified credit card payments, made change, and issued receipts for funds received. Worked part-time while in school then full-time after graduation for a busy store branch selling clothing, household goods, toys, food, and other consumer products.

Hired as stock clerk to assist with new store opening, then promoted to cashier and ultimately key holder for the cash drawer in recognition of trustworthiness and quality of job performance. Assisted customers on the sales floor and regularly restocked merchandise in multiple departments including clothing, kitchen, home items, and shoes. Processed cash and verified credit card payments, made change, and issued receipts for funds received. Answered store's multiple telephone lines and transferred to appropriate person or department for timely response to inquiries.

Contributed to store's Top 10 ranking by assisting local and out-of-state customers with questions and selection of merchandise and maintaining well-stocked inventory in the boys'​ department. Accurately processed cash and credit card payments and exchanges and returns when working as checkout cashier. Demonstrated strong communication and customer service skills while responding professionally and courteously to multi-line telephone inquiries. Frequently complimented by manager for quality of floor plan execution.Consistently met or exceeded weekly goals for new credit card applications. Received three pay increases in recognition of excellent job performance.

Received successive promotions to cashier and Assistant Manager due to excellent job performance and commitment to customer service. Ensured compliance with all company policies, human resource procedures, and employment law when recruiting, hiring, and training staff and implementing appraisals, disciplinary actions, and grievances. Achieved strong retention rate and contributed to company's image as a good employer by effectively managing and motivating store staff. Managed all cash, credit, and inventory systems and assured safety and well-being of customers and staff.

Working with in the Infant and Toddler room and after school program. Changing diapers, making bottle, do different learning activities, and helping the after school children with there homework.