Dynamic and results-driven professional with a diverse background spanning restaurant management, event planning, and operational leadership. Known for strategic thinking, keen attention to detail, and a proven track record of driving organizational success. Skilled in leading high-performing teams, optimizing efficiency, and fostering a culture of excellence. Adept at streamlining processes, maximizing profitability, and ensuring client satisfaction. Passionate about the hospitality industry and committed to delivering exceptional service.
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Co-OwnerBorderless Hospitality LlcAustin, Tx, Us
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Executive Director - Sales & EventsThe Mighty Cone Jul 2024 - Present -
Executive Director - Sales & EventsShawarma Point Jul 2024 - Present -
Hospitality DirectorPelons Tex Mex Apr 2024 - Jul 2024Austin, Texas, United States
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Co-FounderGoose And Gander Atx Dec 2022 - Feb 2024Austin, Texas, United States*Spearheading the inception and development of the business, laying the groundwork for its success.*Strategizing and executing comprehensive event planning, coordination, and flawless execution to ensure client satisfaction.*Taking charge of kitchen operations, ensuring the highest standards of quality in menu offerings and exceptional customer service.*Leading marketing and sales initiatives to drive business growth and expand the company's client base.*Conducting detailed reporting and financial analysis to assess performance, identify areas for improvement, and optimize profitability.*Developing and implementing operational policies, procedures, and systems to streamline processes and enhance efficiency.*Managing vendor relationships to secure the necessary resources and services for successful event execution.*Overseeing inventory management to ensure adequate stock levels and minimize wastage.*Handling staffing needs, including recruitment, training, scheduling, and performance management.*Taking responsibility for health and safety compliance to maintain a secure and hazard-free work environment.*Creating and managing budgets, conducting profit and loss analysis, and implementing strategies to maximize financial performance.*Monitoring cash flow, forecasting revenue, and controlling costs to ensure financial stability and growth.*Analyzing financial data to identify trends, opportunities, and risks, and making informed decisions to drive profitability.*Collaborating with stakeholders to develop financial goals and strategies aligned with business objectives.*Ensuring compliance with regulatory requirements and accounting standards to maintain financial integrity and transparency.
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Director Of OperationsThe Mighty Cone Jan 2022 - Dec 2023Austin, Texas, United States*Directly manage all aspects of business operations, including Fixed Assets, Catering, and Events including but not limited to major festivals such as ACL, SXSW, and BOTG.*Focus on enhancing efficiency and driving profitability across all areas of business operations.*Plan, coordinate, and execute various events to meet customer needs and enhance brand presence.*Lead marketing and sales efforts to attract new customers and maximize revenue opportunities.*Generate and analyze reports to conduct financial analysis and inform strategic decision-making.*Supervise and mentor staff to ensure consistent performance and adherence to company standards.*Implement strategies to optimize workflow and streamline operational processes.*Develop and maintain strong relationships with vendors and suppliers to ensure timely and cost-effective procurement of goods and services.*Conduct regular audits to ensure compliance with health and safety regulations and internal policies.*Manage inventory levels to prevent stockouts and minimize waste while maximizing profitability.*Collaborate with cross-functional teams to develop and implement marketing campaigns and promotions.*Monitor customer feedback and satisfaction levels to identify areas for improvement and implement corrective actions.*Analyze sales data and market trends to identify opportunities for growth and expansion.*Coordinate with external partners and stakeholders to support business initiatives and objectives.*Stay updated on industry trends and best practices to remain competitive in the market. -
Assistant General ManagerDoghaus Feb 2021 - Jul 2021Austin, Texas, United States*Conduct comprehensive training sessions for new hires to ensure consistent service standards.*Uphold quality standards across all departments through regular monitoring and feedback.*Assume accountability for each shift's success or failure by actively managing a well-trained team.*Cultivate and nurture relationships with vendors to ensure reliable and high-quality supplies.*Manage inventory levels to meet operational needs and minimize waste.*Place orders for supplies and ingredients, optimizing stock levels and controlling costs.*Address guest inquiries, concerns, and complaints promptly and professionally.*Oversee restaurant opening and closing procedures to ensure smooth operations.*Flexibly cover various positions as required to maintain operational efficiency.*Generate and analyze various reports as assigned to inform decision-making.*Handle cash transactions accurately and securely, adhering to company policies and procedures.
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Beverage Program And Foh ManagerChispas Jan 2019 - Dec 2019Austin, Texas, United States*Played a key role in overseeing final stage construction as part of the opening management team.*Developed a comprehensive beverage menu and conducted product selection to meet customer preferences and enhance profitability.*Created recipes for consistent and high-quality food and beverage offerings.*Projected costs and ROI to inform strategic decision-making and budget planning.*Managed the accurate stocking of initial FOH items and established inventory systems.*Devised operational procedures for the beverage program and FOH operations to optimize efficiency.*Conducted extensive training for FOH staff to ensure service standards and guest satisfaction.*Oversaw a large FOH team, providing hands-on support to maintain excellent guest experiences.*Led recruitment, interviews, and onboarding processes for new hires.*Identified and addressed issues within existing systems to improve operational efficiency.*Interacted directly with guests to address inquiries and concerns promptly.*Managed scheduling, inventory, ordering, and financial reporting.*Coordinated and executed large-scale events to boost revenue and visibility.*Maintained budget targets through accurate forecasting and strategic adjustments.*Managed the Toast account for streamlined operations and financial management.
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General ManagerRosati'S Pizza May 2017 - Jan 2019Waco, Texas, United States*Lead day-to-day operational activities to ensure smooth and efficient functioning.*Perform financial reporting and analysis to inform decision-making processes.*Develop and execute budgets to allocate resources effectively.*Establish and enforce policies, systems, and procedures to optimize operations.*Manage payroll processes to ensure timely and accurate compensation.*Oversee inventory management and ordering to maintain adequate stock levels.*Coordinate company-wide scheduling to meet operational demands.*Identify staffing needs and develop strategies for recruitment and retention.*Conduct employee reviews to assess performance and provide feedback.*Handle recruitment, interviewing, and onboarding of new employees.*Manage critical conversations and terminations when necessary.*Design and implement training programs to enhance employee skills and knowledge.*Plan and execute events and catering services to meet client needs.*Provide active management of a large staff in a fast-paced environment.*Engage with customers to ensure satisfaction and loyalty.*Address customer concerns and inquiries promptly and effectively.*Manage marketing initiatives and oversee social media platforms.*Cultivate and maintain relationships with vendors and suppliers.*Enforce health and safety protocols to protect staff and customers.*Assume financial responsibility for budget adherence and cost control.
Destany Jackson Education Details
Frequently Asked Questions about Destany Jackson
What company does Destany Jackson work for?
Destany Jackson works for Borderless Hospitality Llc
What is Destany Jackson's role at the current company?
Destany Jackson's current role is Co-Owner.
What schools did Destany Jackson attend?
Destany Jackson attended Coursera, University Of Phoenix.
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Destany E. Jackson
Michigan State University, B.A. Communications - Behavioral And Social Sciences CognateEast Lansing, Mi -
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