- Provide assistance and guidance to senior leaders, managers, and staff on a broad range of human resource policies, programs, and practices including, but not limited to, employment, education/training, employee development, communications, compensation, benefits, record administration, employee or labor relations, and talent management- Function as the Department of Surgery's web content manager.

I conduct data management, tracking & initiation of communication & correspondence amongst the dept.Oversee administrative duties such as posting requisitions, processing promotions, & employee file management.Assist the department accountant by reconciling expense reports, ensuring financial compliance, financial record-keeping, and grants and contract administration.

Supported talent acquisition by administering operational recruitment, and employment-related tasksFollowed compliance with federal, state, and local regulations and lawsListened to, diagnosed, and resolved technical issues guiding candidates with step-by-step solutionsCreated, maintained, and ensured retention of confidential departmental documentation including employee files.

Coordinated all aspects of the organization’s training program for incoming program participants - trained 350+ peopleOverseen & managed outreach reports, conducting regular report auditsAdvised training procedure to better align with protocols improving program proficiency

Conducted regular audits to identify trends within consumer information to advise company efforts and policy Managed data tracking for consumer interactions averaged at 200 interactions daily exceeding quota by 13% Stayed up to date on and adhered to credit reporting privacy & security policies

I scheduled estimate appointments for project site managers and work appointments for the crew in the field. I also answered customers' concrete-related questions, answered incoming calls, and placed outgoing calls regarding concrete issues and work.