Destiny Marks Email & Phone Number

D'Iberville, Ms, Us

• Assesses for risk/needs and facilitates connection to appropriate resources for services • Collaborates with Human Resources and other client company leadership to provide guidance on and compliance with confidentiality laws and company policies • Documents all communication with client and client companies, ensuring accurate and timely reporting • Providing crisis intervention and ensuring connection to proper levels of care and resources

• Providing system support for SAP BPC • Assisting in creating ad hoc queries within Excel Analysis • Analyzes data within cost control system and prepares reports to ensure contracts are within agreement guidelines• Conducting system testing

Remote

• Conducting mental health admission intakes to collect information to refer clients to appropriate resources and level of care• Providing in-the-moment-support to clients dealing with various emotional and mental health issues • Utilization management for mental health insurance usage, using CPT coding• Verifying and educating clients or admitting facilities on coverage and benefits• Completing prior authorization with utilization reviewers at in-network facilities, collaborating with other personnel to ensure appropriate referral recommendations• Documenting all calls within company database, while complying with policy and privacy/confidentiality laws, ensuring accurate data collection, record keeping, and reporting.• Analyzing and resolving any inconsistencies or problems within documentation, communicating with clients regarding questions when needed• Coordinating referrals with in-network providers based on client intake information• Reporting issues and participating in reconciliation including engaging internal departments for issue resolution and routinely updating the client• Provided crisis intervention while identifying immediate solutions

Gulfport, Mississippi, United States

• Conducted admission intakes to diagnose and develop individualized treatment plans for clients, referring out when clinically necessary• Provided direct therapeutic and psychoeducational services to clients with co-occurring diagnoses• Monitored faxed referrals from local acute facilities to ensure quick admission process to reduce the time between discharge and continuum of care• Built and implemented a scheduling system for 200 recurring clients using spreadsheets to improve operational performance• Trained incoming employees on procedures, documentation, reporting, and processes, ensuring adherence to information collection, record keeping, and reporting standards.• Analyzed and reconciled any discrepancies within previous documentation to display an increase in 20% accuracy and completion

Hattiesburg, Mississippi, United States

• Conducted research analysis of survey data regarding pastoral healthcare to prepare reports and presentations using Microsoft Suite and Google Workspace of findings at meetings with professor• Taught undergraduate Field Education and Social Work Practice II courses, including proofing and editing, preparing lessons, grading assignments for accuracy , and providing feedback • Peer Mentoring and tutoring • Conducted research and authored a literature review used to help identify current data limitations and inconsistencies for a professional research report,

Gulfport, Mississippi, United States

• Assessed clients, analyzed the qualitative data, diagnosed clients according to healthcare diagnostic criteria, developed individualized treatment plans, and reported progress to CEO/Chief Therapist• Provided direct individual therapy to young adults consistent with evidence-based, data-driven practices• Created and published mental health wellness and advertising content for social media• Administratively assisted to CEO/Chief Therapist

Pascagoula, Mississippi, United States

• Assisted Administration in decreasing no-show appointments through data collection and analysis within Excel• Lead psychodynamic/psychoeducational individual and group classes for stress management, mental wellness, and coping skills• Managed cases to assist finding necessary resources for clients

Gulfport, Mississippi, United States

• Coached communication, financial, and other life skills to adults with intellectual, emotional, and physical disabilities• Surveyed residents regarding activities and happiness levels and developed events that adhered to COVID-19 policies based on gathered data• Orchestrated and hosted activities and events for residents

Post-Baccalaureate Certificate, Construction Management

From LSU online: Topics learned in this certification: Quality control procedures for various materials and material manufacturing.

Master Of Social Work - Msw

Activities and Societies: ● Master of Social Work Student of the Year (2021-2022)

Bsw, Social Work

Activities and Societies: Student Alumni Association, Bachelor of Social Work Club, Phi Kappa Phi Honor SocietyAwards: ● Bachelor.