I have a Bachelor of Science degree in Health Care Administration/Management from the University of Memphis, where I learned the fundamentals of health care systems, policies, and ethics. I am currently a Benefits Specialist at United Medco, Inc., a leading health care services company that provides innovative solutions for employers, health plans, and consumers. I am responsible for administering and managing members benefits, such as health, dental, vision, OTC and more.In my role as a Member Benefits Specialist, I attend to members needs and assist with various tasks to ensure the smooth and accurate delivery of benefits services. I also handle benefits inquiries, enrollments, changes, and terminations, as well as customer service. I use my skills in Microsoft Office, communication, and problem-solving to create and maintain benefits documents, reports, and records, as well as to provide clear and timely information and guidance to employees and managers. I also enjoy collaborating with my team and other departments to support the company's strategic goals and vision, and to foster a positive and inclusive work culture.