Destiny Simone Ivey Email and Phone Number
Highly dedicated and skilled Esthetician, Makeup Artist, and Sales & Education Specialist with an exceptional record of customer service, retail sales targets exceeded, and client satisfaction.Adept at understanding retailer dynamics, negotiation skills, marketing strategies, and customer relations. Strategic thinker with the capacity to create and articulate innovative growth strategies.Results-driven educator with dynamic leadership skills. Passionate about the beauty industry and product sales with a focus on customer satisfaction and results.Additionally, I've worked as a Sales and Education Specialist for multiple skincare and cosmetic brands: Shiseido, All Well Beauty, BeautyBio, Codex Beauty, Dr. Dennis Gross Skincare, GXVE Beauty, Pevonia, Kumiko Skincare, and Radford Beauty.Currently, I am working at Dr. Dennis Gross Skincare in Sales and Education as a Licensed Esthetician. This position has allowed me to demonstrate my skills in not only skincare education but also maintaining client relationships and satisfaction, further understanding retailer dynamics, and creating sales growth through dynamic marketing strategies.
Shiseido
View- Website:
- drdennisgross.com
- Employees:
- 165
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Licensed Esthetician And Certified Makeup Artist, Digital Artist ProgramShiseidoAtlanta, Ga, Us -
Sales & Education Account CoordinatorDr. Dennis Gross Skincare Mar 2023 - PresentAtlanta Metropolitan Area•Assist clients with skincare routines, questions, & concerns as well as DDG product choices via 30 minute live professional skincare consultations. •Provide a personalized experience that builds brand loyalty and drives revenue. •Operate customer chat system and answer inquiries/ evaluate skin concerns and provide skincare regimens. •Evaluate client skin conditions and offer product recommendations for treatment. •Use product and skincare knowledge to educate clients and answer address any concerns. •Document & report client data via Microsoft Excel, Microsoft Outlook, & Google Sheets.•Formulate skincare regimen emails for clients via Microsoft Outlook. •Keep in touch with clients via email to ensure correct product usage. •Coordinate with DDG Client Care Team for the best possible customer experiences. •Drive sales and create conversion for current and new products. •Hold monthly meetings via Teams or Outlook to ensure customer satisfaction, meeting all goals, & identify KPI’s. •Direct reporting to Marketing Department. -
Makeup ArtistDestiny Simone Beauty 2015 - Present•Consult with clients and create custom looks based on their specifications•Apply makeup to clients using pro-grade cosmetic products•Apply makeup to clients following all State Board sanitary regulations•Maintaining sanitary beauty and skincare tools•Help clients achieve desired makeup looks for any occasion
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Advanced Esthetician & Spa AdministratorRelax & Wax Aug 2020 - Mar 2023Atlanta, Georgia, United States•Evaluate client's skin conditions and offer recommendations for treatment •Perform facials which include exfoliation, extractions, acne-targeted treatments, chemical peels, and other skin refinements•Recommend skincare products to clients, including: cleansers, toners, serums, moisturizers, and more •Use product knowledge to educate customers and sell •Meet sales goals•Greet customers and assist with concerns and selections •POS•Answer multi-line phones•Schedule appointments •Drive sales and create conversation•Manage inventory •Use salon booking systems
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Sales & Education SpecialistAllwell Beauty Aug 2022 - Feb 2023•Assist customers with their shopping experience virtually through online chat and/or video chat helping them to make informed purchase decisions and providing a personalized experience that builds brand loyalty and drives revenue•Recommend skincare products to clients based on client’s unique skin concerns•Use brand training and product knowledge to educate customers and staff and answer inquiries•Build ongoing relationships with clientele•Drive sales and create conversation•Develop new sales strategies & identify KPI’s•Recruit and train new team members•Attend monthly brand certification and refresher meetings with staff and CEO's of brand -
Sales & Education SpecialistRadford Beauty Aug 2022 - Feb 2023•Assist customers with their shopping experience virtually through online chat and/or video chat helping them to make informed purchase decisions and providing a personalized experience that builds brand loyalty and drives revenue•Recommend skincare products to clients based on client’s unique skin concerns•Use brand training and product knowledge to educate customers and staff and answer inquiries•Build ongoing relationships with clientele•Drive sales and create conversation•Develop new sales strategies & identify KPI’s•Recruit and train new team members•Attend monthly brand certification and refresher meetings with staff and CEO's of brand -
Brand AmbassadorGxve Beauty By Gwen Stefani Jun 2022 - Feb 2023•Assist customers with their shopping experience virtually through online chat and/or video chat helping them to make informed purchase decisions and providing a personalized experience that builds brand loyalty and drives revenue•Recommend skincare products to clients based on client’s unique skin concerns•Use brand training and product knowledge to educate customers and staff and answer inquiries•Build ongoing relationships with clientele•Drive sales by representing brand on social media platforms and via personalized shopping link•Develop new sales strategies & identify KPI’s•Recruit and train new team members•Attend monthly brand certification and refresher meetings with staff and CEO's of brand -
Sales & Education SpecialistPevonia International Llc May 2022 - Feb 2023•Assist customers with their shopping experience virtually through online chat and/or video chat helping them to make informed purchase decisions and providing a personalized experience that builds brand loyalty and drives revenue•Recommend skincare products to clients based on client’s unique skin concerns•Use brand training and product knowledge to educate customers and staff and answer inquiries•Build ongoing relationships with clientele•Drive sales and create conversation•Develop new sales strategies & identify KPI’s•Recruit and train new team members•Attend monthly brand certification and refresher meetings with staff and CEO's of brand -
Lead Sales & Education SpecialistBeautybio Dec 2021 - Feb 2023•Assist customers with their shopping experience virtually through online chat and/or video chat helping them to make informed purchase decisions and providing a personalized experience that builds brand loyalty and drives revenue•Recommend skincare products to clients based on client’s unique skin concerns•Use brand training and product knowledge to educate customers and staff and answer inquiries•Build ongoing relationships with clientele•Drive sales and create conversation•Develop new sales strategies & identify KPI’s•Recruit and train new team members•Attend monthly brand certification and refresher meetings with staff and CEO's of brand•Highest conversion amongst all Beauty Pro’s -
Assistant ManagerCherry Blow Dry Bar Feb 2019 - Aug 2020Atlanta, Georgia, United States•Greet customers and assist with concerns and selections•Maintain open communication with salon owners•Recruiting, training, supervising, and appraising staff•Manage budgets•Maintain statistical and financial records•De-escalate customer complaints•Oversee pricing and stock control•Opening and closing duties•Check clients in/out•Operate cash register•Answer multi-line phones/ Schedule appointments•Drive sales and create conversation•Use product knowledge to educate customers and answer questions•Use Microsoft Office and salon booking systems -
Salon Receptionist & Product SpecialistJcpenney Sep 2017 - Jan 2018Hermitage, Pennsylvania, United States•Greet customers and assist with concerns and selections•Check clients in/out•Operate cash register•Answer multi-line phones/ Schedule appointments•Drive sales and create conversation•Use product knowledge to educate customers and answer questions•De-escalate customer complaints•Manage inventory•Use Microsoft Office and salon booking systems -
Skin Therapist & Prestige Beauty AdvisorUlta Beauty Aug 2017 - Jan 2018Niles, Ohio, United States•Evaluate client skin conditions and offer recommendations for treatment•Perform "Face Fit" express facials•Recommend skincare products to clients, including cleansers, toners, serums, moisturizers, and more•Maintaining sanitary beauty and skincare tools•Observe proper makeup application & apply makeup•Apply makeup/ skincare products to clients following all State Board sanitary regulations•Greet customers and assist with concerns and selections•Operate cash register•Promote sales and credit card applications•Highest amount of credit card applications within the first month of launch regionally -
InternPanache Salon & Spa Jul 2017 - Aug 2017Youngstown, Ohio, United States•Shadowed licensed estheticians and cosmetologists•Observed proper makeup application•Observed proper skincare techniques •Observed customer consultations and customer service •Observed selling and upselling techniques -
Beauty AdvisorSephora Mar 2015 - Jul 2017Niles, Ohio, United States•Greet customers and assist with concerns and selections •Operate cash register •Promote sales and Beauty Insider account registration•Maintained a consistently high Beauty Insider registration count•Top performer storewide•Received consistent positive customer feedback via Sephora receipt survey
Frequently Asked Questions about Destiny Simone Ivey
What company does Destiny Simone Ivey work for?
Destiny Simone Ivey works for Shiseido
What is Destiny Simone Ivey's role at the current company?
Destiny Simone Ivey's current role is Licensed Esthetician and Certified Makeup Artist, Digital Artist Program.
What schools did Destiny Simone Ivey attend?
Destiny Simone Ivey attended Aveda, Industry Makeup Academy, Nuts & Bolts Business Training Academy.
Who are Destiny Simone Ivey's colleagues?
Destiny Simone Ivey's colleagues are Tatina Saratoga, Aimee Delheit, Megan Loveall, Baddest Wild, Heidi Ibscher, Dr Ashok, Soheyla Mirzazadeh.
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