Destiny Amaro Email & Phone Number

Los Angeles, Ca, Us

Irvine, California, United States

•Identify department needs, evaluating processes, and implementing solutions to improve efficiency and effectiveness. •Understand requirements, troubleshoot issues, and provide technical support for Salesforce. •Analyze data, generate reports, and dashboards in Salesforce.

Los Angeles, California, United States

• On the Development and Integration team for migrating our CRM (Dynamics to Salesforce). • Lead trainer on Salesforce: Creating curriculums, and presenting to executives. • Helping migrate our database from UKG Pro to UKG Ready.• Analyze software products based on our company’s requirements and becoming the company’s expert on the product (Formstack, Mulesoft RPA)

• Apple Certified Technician• Find solutions to clients' problems• Work with Windows, Mac OS, and iOS• Work with computers, phones, laptops, and tablets• Restore and install operating systems frequently on computers• Create detailed tickets• Effectively communicate technology terms to clients of all ages

• Maintained a safe and secure environment for associates and customers.• Minimized operational shortage.• Greeted all customers in a prominent and friendly manner deterring opportunity for theft by demonstrating “command” presence.• Trained and educated Associates on shortage reduction initiatives.

West Covina, Ca

• Learned a substantial amount about the products in a short amount of time.• Worked on the computer, used the printer, and handled electronic devices. • Assisted customers and gave recommendations.• Kept the workplace organized and clean.

Anaheim, Ca

• Worked at Storybook Land in Fantasyland.• Graduated from the Disney College Program Spring 2014.• Worked with a team.• Often worked with minimal supervision.• Consistently interacted with people throughout the day.• Solved guests’ concerns.

Rancho Cucamonga, Ca

Hacienda Heights, Ca

Anaheim, Ca

• Handled large amounts of money.• Worked in a fast paced environment.• Solved guests' concerns without supervision.

Bachelor Of Science - Bs, Computer And Information Sciences And Support Services

Emphasis in Information Security and Computer Forensics Classes taken: • Computer Forensics • Telecommunication Networks • Database.

Associate Of Science - As, Business Administration And Management, General, 3.3

Associate Of Arts - Aa, Drama And Dramatics/Theatre Arts, General