Destiny Lopez Romaniz Email & Phone Number

Sonoma Valley Regional Library

Central Branch

-Manage a collection of approximately 13,000 items including weeding, purchasing, mending, and updating -Answer reference questions in person or digitally via email and phone-Provide one-on-one technical assistance for public computers, copiers, scanners, self-checkout, and other technical needs-Partner with librarians to plan and implement community programming-Participate in community outreach events to promote library resources

Santa Rosa, California, United States

-Assisted patrons with checking out materials, aid in using self-checkout machines, and check in library materials-Managed patron accounts using Horizon software-Answered patron inquiries about library accounts including resolving patron account issues such as claims returned, damaged, and lost items in person and by phone-Assisted with mending of library materials, management collection, and library displays

Downey, California, United States

•Assist library patrons with matters such as library card registration, checking in/out materials, overdue or damaged fines, and general library inquiries•Assist with cleaning, repairing, and cataloging of library items•Collaborate with coworkers and supervisors to research and discuss future policies and programs to implement in library to enhance patron experiences•Design and create programming videos for different social media platforms

Los Angeles, California, United States

•Provided quality customer service and responded to any customer needs and concerns to ensure customer satisfaction• Processed customer transactions in timely manner and promoted customer loyalty through company sales initiatives• Recovered sales floor to maintain presentation of store

Greater Los Angeles Area

• Answered inquiries regarding Psychology Department major requirements, enrollment regulations, course planning, department programs, and general academic questions• Handled appointment scheduling in person and through multi-line phone, answered email inquiries, and processed student and staff paperwork in a fast-paced environment• Promoted and educated students about department majors and programs during school events

Master'S Degree, Library And Information Science

Bachelor Of Arts - Ba, Psychology

Education record

Yonsei International Summer School