Destiny Lopez Romaniz Email & Phone Number

Sonoma Valley Regional Library

Central Branch

-Manage a collection of approximately 13,000 items including weeding, purchasing, mending, and updating -Answer reference questions in person or digitally via email and phone-Provide one-on-one technical assistance for public computers, copiers, scanners, self-checkout, and other technical needs-Partner with librarians to plan and implement community.

Santa Rosa, California, United States

-Assisted patrons with checking out materials, aid in using self-checkout machines, and check in library materials-Managed patron accounts using Horizon software-Answered patron inquiries about library accounts including resolving patron account issues such as claims returned, damaged, and lost items in person and by phone-Assisted with mending of library.

Downey, California, United States

• Assist library patrons with matters such as library card registration, checking in/out materials, overdue or damaged fines, and general library inquiries
• Assist with cleaning, repairing, and cataloging of library items
• Collaborate with coworkers and supervisors to research and discuss future policies and programs to implement in library to enhance patron experiences
• Design and create programming videos for different social media platforms

Los Angeles, California, United States

• Provided quality customer service and responded to any customer needs and concerns to ensure customer satisfaction
• Processed customer transactions in timely manner and promoted customer loyalty through company sales initiatives
• Recovered sales floor to maintain presentation of store

Greater Los Angeles Area

• Answered inquiries regarding Psychology Department major requirements, enrollment regulations, course planning, department programs, and general academic questions
• Handled appointment scheduling in person and through multi-line phone, answered email inquiries, and processed student and staff paperwork in a fast-paced environment
• Promoted and educated students about department majors and programs during school events

Master'S Degree, Library And Information Science

Bachelor Of Arts - Ba, Psychology

Education record

Yonsei International Summer School