Destiny M. Email & Phone Number

United States

• Managed corporate client portfolio, serving as the primary point of contact for account management and project oversight.• Developed and implemented strategic account plans and marketing strategies, leveraging project management methodologies.• Directed project management initiatives: planning, resource allocation, risk assessment, and execution.• Conducted business reviews, analyzed performance metrics, addressed challenges, and identified growth opportunities.• Provided… Show more • Managed corporate client portfolio, serving as the primary point of contact for account management and project oversight.• Developed and implemented strategic account plans and marketing strategies, leveraging project management methodologies.• Directed project management initiatives: planning, resource allocation, risk assessment, and execution.• Conducted business reviews, analyzed performance metrics, addressed challenges, and identified growth opportunities.• Provided insights for product enhancements and service improvements based on data analysis, KPI tracking, and SLA compliance.• Prepared and presented comprehensive project and marketing performance reports to clients and stakeholders. Show less

Orlando, Florida, United States

• Acted as liaison for clients and vendors, leading process improvements and marketing campaign initiatives.• Managed medium-sized projects: scope definition, budget management, and risk mitigation.• Ensured high client satisfaction by resolving escalations and delivering strategic solutions for project and advertising needs.

Orlando, Florida, United States

• Performed root cause analysis and trend identification to enhance project execution and workflows.• Analyzed systemic issues, identified gaps, and developed project plan rules for improved efficiency.• Executed quality assurance processes to ensure compliance with client rules and optimized workflows.

Orlando, Florida, United States

• Managed client project requests, resolved issues, and automated processes to improve operational efficiency.• Successfully handled multiple projects and tasks under tight deadlines, enhancing project delivery and client satisfaction.

Experienced in social media management, marketing strategy, trend research, theme selection, and photography editing. Successfully collaborated with clients to enhance brand presence and engagement. Passionate about leveraging creative insights to drive impactful brand experiences.

Gainesville, Florida, United States

•Conducted market research and trend analysis to identify product opportunities aligned with museum themes.•Assisted in developing new product concepts and coordinated with suppliers for merchandise sourcing and delivery.•Contributed to merchandise assortment planning based on customer preferences and sales data.

Gainesville, Florida, United States

• Directed daily operations and inventory management in a high-volume retail environment, ensuring regulatory compliance.• Supervised and trained a team of 8+, enhancing performance and meeting operational goals.

Gainesville, Florida, United States

• Oversaw store operations, including inventory audits, merchandising, and security.• Supervised and trained a team of 4+, improving sales through effective merchandising and upselling.

Gainesville, Florida, United States

• Delivered exceptional customer service, supported visual merchandising, and assisted with inventory management to boost store performance.

Gainesville, Florida, United States

•Designed print ads, digital banners, and social media graphics using Adobe Creative Suite.•Contributed creative ideas to engage target audiences effectively, supporting marketing and promotional initiatives.

Cocoa Beach, Florida, United States

Experienced waitress with a demonstrated history of providing exceptional customer service in a dynamic restaurant environment. Skilled in ensuring a positive dining experience through attentive service and effective communication. Committed to maintaining high standards of hospitality and contributing to team success.