Art M. Email & Phone Number

• As an Operations Specialist on the Benefits team, I manage the operations for the Education Benefits program, collaborating closely with employees, payroll, and project managers to ensure seamless operations. I also.
• Recognized trends in the types of cases our team received and created Knowledge Articles to address these inquiries, reducing the number of cases
• Pitched and secured approval for a change to one of our Perk programs to make it more equitable, including pulling reports to analyze case volume and providing a detailed spreadsheet on the budgetary impacts to assist.
• Collaborated with a tiger team to shift tasks from Google Sheets to Smartsheets, automating many processes
• Created a Payroll Calendar that highlights key payroll dates and deadlines for all of HR Ops to use
• Created an Excel calculator to determine the percentage-based conversion method for stipends granted to employees relocating internationally Show less

• Interim: Dec 2022 - Aug 2023
• Full-time: Aug 2023 - Oct 2023In my role as an HR Operations Specialist at LinkedIn, I demonstrated exceptional customer service skills by managing day-to-day HR queries and supporting the Hire to Retire lifecycle.
• Full-time: Aug 2023 - Oct 2023In my role as an HR Operations Specialist at LinkedIn, I demonstrated exceptional customer service skills by managing day-to-day HR queries and supporting the Hire to Retire lifecycle.
• Created and updated Standard Operating Procedures (SOPs)
• Developed a SharePoint site to keep the team organized and enhance our self-service strategy
• Created TextExpander shortcuts to facilitate responding to cases and expedite my response time

New York, United States

• I started on the newly formed Flex Team, composed of eight recruiters and two coordinators, providing recruitment support across various business lines including LinkedIn Talent Solutions, LinkedIn Sales Solutions.
• Created 5 SharePoint sites to improve user experience and aid recruiting operations for our Sales, Corporate Functions, and Exec teams
• Designed candidate trackers to help recruiting coordinators organize scheduled interviews, ensuring privacy settings and password encryption to maintain candidate confidentiality
• Utilized Photoshop and Canva to create visually engaging documents for team-building, onboarding, and reporting
• Developed TextExpander shortcuts to streamline candidate information extraction, reducing response time
• Identified bottleneck issues with our ATS, gathered feedback from other Recruiting Coordinator teams, and collaborated with the ATS program manager to implement changes that improved the interview coordination.

New York, New York, United States

Through Workforce Logiq, I joined LinkedIn as a skill-based hire.

New York City Metropolitan Area

New York City Metropolitan Area

New York City Metropolitan Area