Provided asset protection and safety support for 16 Fred Meyer and 12 Fred Meyer Jewelry locations, achieving shrink reduction, a decrease in associate injuries, and an improvement in closed internal cases. Trained teams on operational best practices to reduce shrink and drive profitable sales through improved ordering, production, and product handling. Led district-wide safety initiatives, developed action plans based on shrink analysis, and conducted internal and external investigations… Show more Provided asset protection and safety support for 16 Fred Meyer and 12 Fred Meyer Jewelry locations, achieving shrink reduction, a decrease in associate injuries, and an improvement in closed internal cases. Trained teams on operational best practices to reduce shrink and drive profitable sales through improved ordering, production, and product handling. Led district-wide safety initiatives, developed action plans based on shrink analysis, and conducted internal and external investigations. Expert in OSHA compliance, fostering public-private partnerships with law enforcement and city governments to enhance safety and security. Show less

Spearheaded store operations, including planning and executing merchandising initiatives leading to positive identical sales vs the previous year. Collaborated with department leaders and associates to identify opportunities, develop solutions, and achieve sales, revenue, and profit goals. Managed labor budgets, reduced shrink, and enhanced department performance. Led daily huddles and weekly meetings to align financial and company objectives. Oversaw staffing, retention, and cost control to… Show more Spearheaded store operations, including planning and executing merchandising initiatives leading to positive identical sales vs the previous year. Collaborated with department leaders and associates to identify opportunities, develop solutions, and achieve sales, revenue, and profit goals. Managed labor budgets, reduced shrink, and enhanced department performance. Led daily huddles and weekly meetings to align financial and company objectives. Oversaw staffing, retention, and cost control to meet customer service and financial goals . Show less

Responsible for assisting with the overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and profit results. Assess daily the stores' ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety and regulatory compliance. Assist with coaching and development of store associates through both formal and informal interactions. Work with department leaders and associates… Show more Responsible for assisting with the overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and profit results. Assess daily the stores' ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety and regulatory compliance. Assist with coaching and development of store associates through both formal and informal interactions. Work with department leaders and associates to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation of plans. Assist the store manager in the regular store-level financial performance discussions to include developing budgets and other targeted goals with store associates. Show less

Directed the asset protection and safety initiatives while overseeing 60+ locations and facilities. Partnered with leadership to implement business plans related to shrink reduction, accident prevention, OSHA compliance, cash over shorts, and theft mitigation. Monitored and reported on budgets and inventory results. Managed compliance programs, audits, and department capital projects. Represented the company with regulatory and law enforcement agencies, prepared legal case reports and… Show more Directed the asset protection and safety initiatives while overseeing 60+ locations and facilities. Partnered with leadership to implement business plans related to shrink reduction, accident prevention, OSHA compliance, cash over shorts, and theft mitigation. Monitored and reported on budgets and inventory results. Managed compliance programs, audits, and department capital projects. Represented the company with regulatory and law enforcement agencies, prepared legal case reports and testified in civil and criminal hearings. Show less

Initiated, conducted and resolved complex organized retail theft and fraud investigations to help reduce losses to our stores. Disabled and assisted with prosecuting six organized retail crime fencing operations for a case value of $468,000. Conducted Organized Retail Crime prevention and awareness training for internal and external customers. Followed-up on store manager and loss prevention specialist incident reports. Recovered video evidence from stores and compiled affidavits for criminal… Show more Initiated, conducted and resolved complex organized retail theft and fraud investigations to help reduce losses to our stores. Disabled and assisted with prosecuting six organized retail crime fencing operations for a case value of $468,000. Conducted Organized Retail Crime prevention and awareness training for internal and external customers. Followed-up on store manager and loss prevention specialist incident reports. Recovered video evidence from stores and compiled affidavits for criminal prosecution. Conducted complex criminal and civil investigations and prepared case reports for local, state and federal law enforcement agencies. Routinely testified in civil and criminal proceedings. Analyzed business reports, investigative reports, contract security reports and worked in partnership with District LP Managers to effectively re-deploy Loss Prevention Specialists to maximize the return on investments (ROI). Conducted in person and telephone interviews of known Organized Retail Crime suspects to develop intelligence. Built and maintained on-going partnership with law enforcement, public officials and a wide spectrum of the business community including partnership with industry Organized Retail Crime investigative teams. Assisted law enforcement during the execution of search warrants, including identification, inventory and recovery of stolen merchandise. Communicated losses attributed to organized retail crime by preparing bulletins as needed for the stores regarding trends being experienced in the division including type of product losses and known suspects. Conducted surveillance of known ORC suspects in conjunction with law enforcement and retail investigator partners. Show less

Identify and investigate risk and losses posed by internal and external theft. Resolve investigations through training, coaching, discipline and criminal prosecution. Completed all financial fraud investigations including check & credit card fraud, lotto and western union. Provided investigation and interview expertise to Human Resources in the review of policy violations including sexual harassment and ethics concerns. Represented the company with testimony during union grievances… Show more Identify and investigate risk and losses posed by internal and external theft. Resolve investigations through training, coaching, discipline and criminal prosecution. Completed all financial fraud investigations including check & credit card fraud, lotto and western union. Provided investigation and interview expertise to Human Resources in the review of policy violations including sexual harassment and ethics concerns. Represented the company with testimony during union grievances, Unemployment hearings and criminal prosecutions. Responsible for all QFC locations. Show less

Multi Unit Responsibilities including the South Hill Fred Meyer and Bethel Station Fred Meyer. Implemented, managed and led the shrink and safety initiatives at store level to achieve budgeted goals. Investigated and resolved internal and external investigations. Led the new hire and on going safety training for all store associates. Performed post accident investigations involving employees and customers. Managed the daily store cash over short program in collaboration with the customer… Show more Multi Unit Responsibilities including the South Hill Fred Meyer and Bethel Station Fred Meyer. Implemented, managed and led the shrink and safety initiatives at store level to achieve budgeted goals. Investigated and resolved internal and external investigations. Led the new hire and on going safety training for all store associates. Performed post accident investigations involving employees and customers. Managed the daily store cash over short program in collaboration with the customer service manager. Reviewed daily exception based reporting to identify training and coaching opportunities for front end cashiers. Hired, trained and supervised store loss prevention specialists. Show less

Trained new hire loss prevention specialists in the detection, apprehension and processing of shoplifters and organized retail crime offenders. Including teaching report writing and case management. Prepare training analysis and made recommendations for release. When not training, acted as a loss prevention specialist at multiple locations assisting loss prevention managers.