Deus Ntare Email & Phone Number

Kigali Rwanda

• Conducting market research and comparing costs and benefits when evaluatingnew PartnersMaintain an updated record of invoices from external partners
• (e.g. suppliersEnsuring compliance with health and safety regulationsPromote a clean, safe, healthy, and friendly work environment for employees andguests; report and direct safety issues to the whole of the Hospital.

Rwanda

Developed and maintained communication and marketing strategies, policiesand proceduresDeveloped and produce hospital publications including information brochures,annual reports, and pamphlets Managed all hospital signage and document branding and letterheads Developed and implemented client surveys and respond to feedbackProvided guidelines to managers.

Kigali City, Rwanda

Responded to issues such as service inquiries, problem resolution, and retainingan accurate appointments scheduleHandled customer escalations and all customer relations issues. Writing reportsand business correspondence with medical resultsManaged customer expectations, Building customer relationships and loyaltyQuickly researching and investigating issues.

Rwanda

Comportment studies to identify skills gaps in the training area and analyzetraining needs by Developing and delivering high learning institutions' hospitalitycourses and customized modules and presentations to mentionDeveloped modules for the specific training, premeditated training anddeveloped programs based on both the Hospitality industry and market.

Kigali-Rwanda

Directed and maintained security of students' admissions and academic records,including recording grades, supervised and admissions tests for prospectivestudents in WDA, and coordinated all activities related to these departmentsEnsured compliance with corporate policies and procedures, ethical practices,and guidelines of government and accrediting.

Rwanda

• Directed and administered the WDA annual
• operating activatesAdministered HR departmental operating to improve and ensured thesolicitation of WDA policies and procedures in collaboration with DeputyDirector-GeneralEnsured the effective co-ordination and.

Rwanda

Overseen the operations functions of the Hilltop hotel, as per the Organizationalchart Hold regular briefings and meetings with all head of departmentsEnsured full compliance with Hilltop Hotel operating controls, SOPs, policies,procedures, and service standards.Lead all key property issues including capital projects, customer service.

Certificate

Certified & Recognized Assessor in Hotels, Restaurants, and other Tourist Accommodation Facilities (EAC) in the subregion of the African.

(Mba) Masters, Business Administration Majoring In Marketing

Diploma, Hospitality Administration/Management

Bachelor’S Degree In Business Administration (Bba), Human Resource Management