- Maintained high standards of customer service during high-volume, fast-paced operations- Mastered point-of-service (POS) computer system for automated order taking- Assisted management with inventory control and stock ordering

- Analyzed historical data for class participation trends using statistical analysis techniques and SQL, resulting in a 15% increase in retention.- Developed predictive models using machine learning algorithms (e.g., linear regression, decision trees) with 90% accuracy to forecast enrollment.- Created over 20 interactive data visualizations using Tableau, enhancing data interpretation and decision-making processes.- Proposed data-driven strategies utilizing advanced analytics, such as targeted marketing campaigns and schedule adjustments, to attract and retain more coaching class students.

- Conducted data cleaning and pre-processing using Python and Pandas, improving data accuracy by 30%.- Assisted in statistical analysis and reporting using SQL and Excel, completing 10+ major reports.- Created and maintained 15 interactive dashboards using Power BI and Tableau for decision-making, enhancing operational efficiency by 20%.- Collaborated with cross-functional teams to gather data requirements and deliver data-driven insights using advanced data analytics techniques.