Dev Banerjee Email & Phone Number

Vadodara, Gujarat, India

Vadodara Area, India

I assist healthcare providers on their journey to understanding best in class healthcare software solutions. I am an InSync EHR software expert and I offer my expertise to medical professionals with questions on how the InSync EHR software can change their practice for the better. InSync Healthcare Solutions is a leading provider of integrated Electronic Medical Records (EMR) and practice management software, revenue cycle management services and medical transcription to thousands of healthcare professionals throughout the United States. Currently supporting a wide range of leading hospitals, medical clinics and physician practices, including some of the most prestigious healthcare facilities in the nation.

Doha, Qatar

❑ Analyze business drivers, develop key performance indicators, evaluate business performance, and drive plans to continuously improve results.❑ Develop pricing strategies and cost reduction initiatives.❑ Develop and evaluate new business opportunities.❑ Responsible for adding qualified opportunities to sales funnel and for moving opportunities through the funnel, either to closure.❑ Proactive calling of existing customer opportunities in TAP and CRM to track status and move prospects through the sales funnel.❑ Work closely with marketing team to take handoffs of leads they generate.❑ Operating the CRM (customer relationship management) systems and ensure authentic information is available with the company.❑ Note and collate the suggestions and feature requests made by the customers❑ Manage your own database (through CRM) of potential customers and contact them regularly.❑ Record details of every customer transaction and funnel movement and submit weekly reports to management.❑ Involved in planning for the Business Development ❑ Taking care for all services negotiations with customers and also accountable for revenue and customer satisfaction ❑ Assisting in identifying service offerings that deliver value to customers. ❑ Responsible for planning Services engagement in line with the account plans.❑ Responsible for communicating within the project team and the customer. ❑ Managing a team of 2 Sr.BDE and 5 BDE’s❑ Adhere to sales processes & methodologies and ensure accurate & timely data input in the customer ❑ Enhancing the revenue from existing customers and their affiliates❑ Providing support to customers, including transfer of information, presentations and training to customers & partners.❑ Manage a personal sales pipeline❑ Manage the full corporate sales cycle - from initial unqualified enquiry, quotation, evaluation and support issues, commercials, price negotiation and closure.

Pune Area, India

As a key member within the BI Pune team, I am responsible for leading, managing and developing Analytical and Operational dashboards and reports. I work with a team of reports developers and support professionals, providing leadership, coaching, and day-to-day management of people and activities. I also interact with the Senior Managers, Business Intelligence (BI) Solutions to understand and prioritize scope, support business and reporting team, to understand the details related to optional BI/reporting solutions recommend and implement the appropriate solution and will be part of the FAST BI leadership team, worldwide.• Ensure rapid response and follow-up to phone and electronic mail requests from customers seeking BI support services• Ensure that all BI interactions with the customer result in a positive experience for the customer and the Support Specialist• Ensure that all BI team delivers a consistent experience for the customer• Ensure that all BI team interactions with the customers are effective in moving each issue to resolution• Motivate, develop and empower each member of the BI team resulting in good employee satisfaction• Participate as an effective member of the management team in meetings and initiatives• Be highly available to management and the BI team• Set appropriate customer expectations regarding incoming support issues• Enter accurate detailed information into the BI team• Other duties and projects, as required by management• Work with the data warehouse and other source system teams to evaluate reporting performance and connectivity logic.• Work with Business Intelligence tool such as IBM Cognos 10.1• On call support will be required in a rotation schedule during weekend and evening hours.• Provide user support for issues for all BI applications.• Manage internal customer communications.

Pune Area, India

• Contacting ‘C’ level personnel/Right part Contacts via cold-calling and emails thereby explain the services and set a meeting to discuss how the services can add a value.• List building and sourcing-access the source list(website) for building a directory of target companies.• Profiling-understand and ascertain the company’s LOB requirements with our service offerings.• Appointment setting,contact decision makers from various industries classifications for setting up meetings.• Understand the services,skills and expertise of the company thoroughly.• Understand the requirement of the customers and map it to the available services of the organization.• Understand the different segments within the field of service and match the customer requirement with the suite of the services within the organization.• Develop a complete understanding of the customer segment.• Build company profile and brand image in the market through susutained campaigns.• Strategize effectively in conjunction with reporting manager to create new customers on a continuous basis.• Meet with business appointment on monthky basis.• Working in tandam with the team members.• Adhering to the organizational quality standards.• Preparing reports by collecting,analyzing and summarizing information and mailing the same to respective stakeholders.

Build and nurture relationships with C level executives.• Identify Opportunities and areas of growth.• Identify, develop, and articulate the compelling value proposition to prospective customers and current end users.• Develop contacts into prospects.• Leverage resources to win new Business.• Maintain prospect detail and strategic plans for key prospects.Business Development: Market Research: Web Research: Channel Sales: Pre sales & Sales: Lead Generation: Demand Generation: Appointment generation with Decision Makers(CXO's): Contact Discovery: Data Base Creation: Sales Support: Inside Sales: End to End Sales: Marketing: Client Management: Account ManagementSpecialtiesKnowledge Management, Email Management, Web Self Service, Chat and Co-Browse, Cloud Based customer service and Social Media

Pune Area, India

Regardless of industry, a sales exec in coti play an important role in the success of their individual companies. Regardless of the type of product or service they sell, their primary duties are to interest buyers and purchasing agents in their companies merchandise or services and to address clients’ questions and concerns. Sales Representatives demonstrate their products and advise clients on how using these products can reduce costs and/or increase revenue. Sales Representatives can spend much of their time traveling to and visiting with prospective buyers and current clients.Team Management Handled a team of 25 agents with my team lead.• Achieved Targets each month as per client expectations.• Handling complains and escalations through supervisor calls • Helping manager to conduct team appraisals.• Continuous improvement & quality management.• To analyze and improve on the shortfalls through feedback collated from annual customer .

Pune Area, India

Responsible for all sales activities, from lead generation through close in an assigned territory. Develops and implements agreed upon Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values.# Develops annual business plan in conjunction with Sales Manager, which details activities to follow during the fiscal year, which will focus the Sales Associate on meeting or exceeding sales quota.# Complete understanding of pricing and proposal models.# Demonstrates the ability to carry on a business conversation with business owners and decision makers.# Maximizes all opportunities in the process of closing a sale resulting in the taking of market share from larger competitors.# Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers to their business issues.# Develops a database of qualified leads through referrals, telephone canvassing, face to face cold calling on business owners, direct mail, email, and networking. # Assists in the implementation of company marketing plans as needed.# Creates and conducts effective proposal presentations and RFP responses that identify prospects business problems, the effects of the problems, and the SalesCareersOnline.com solutions to their problems.# Responsible for sourcing and developing client relationships and referrals.# Responsible for identifying and building effective Centers of Influence Network with Sales Recruiters and other professionals to maximize revenue. # Demonstrates the ability to gather, submit detailed business information for underwriting, pricing, and presentation of solutions to identified prospects' business problems.