• Support Recruitment process and Preparing Recruitment Progress Report• Created Job Descriptions and shortlisting the suitable candidates• Efficient in using various portals named: Naukari.com , Shine.com, Apna, LinkedIn and Indeed.• Conducting recruitment interviews and providing the necessary inputs during the hiring process.• Conduct Face to face and telephonic interviews for local and PAN India active requirements.• Support on-boarding process for the new… Show more • Support Recruitment process and Preparing Recruitment Progress Report• Created Job Descriptions and shortlisting the suitable candidates• Efficient in using various portals named: Naukari.com , Shine.com, Apna, LinkedIn and Indeed.• Conducting recruitment interviews and providing the necessary inputs during the hiring process.• Conduct Face to face and telephonic interviews for local and PAN India active requirements.• Support on-boarding process for the new joiners.• Responsible for Maintenance of files, confirmations and final settlements.• Maintenance of attendance & leave records.• Conducting internal employee surveys, gather feedback and track actions plans.• Grievance handling of employees of various outlets and also support taking disciplinary action wherever required.• Maintain personal file of employee. Show less

Talks to customers over the phone .Email.Online chat or socail media to resolve their questions or concerns.Maintain and updates customer information as necessary. calmly attempts to resolve and de-escalate any issue.Maintain data in excelMIS( Microsoft Infomative System)