As the Regional Director of Operations for Anusaya Fresh in the US, I oversee regional facilities, ensuring operational efficiency and quality. My key responsibilities include:Leadership: Guiding a diverse team and fostering a culture of excellence. Under my leadership, our team has consistently exceeded performance targets and implemented innovative solutions.Efficiency: Streamlining operations to reduce costs and boost productivity. Our team has successfully reduced operational… Show more As the Regional Director of Operations for Anusaya Fresh in the US, I oversee regional facilities, ensuring operational efficiency and quality. My key responsibilities include:Leadership: Guiding a diverse team and fostering a culture of excellence. Under my leadership, our team has consistently exceeded performance targets and implemented innovative solutions.Efficiency: Streamlining operations to reduce costs and boost productivity. Our team has successfully reduced operational costs by 15% while increasing productivity by 20%.Quality: Ensuring products meet quality standards and regulations. We have maintained a 99% quality compliance rate, reflecting our commitment to excellence.Supply Chain: Managing logistics, inventory, and distribution for timely deliveries. Our optimized supply chain processes have resulted in a 25% improvement in delivery times.Collaboration: Building strong relationships with suppliers, customers, and internal teams. Our collaborative efforts have led to a 30% increase in customer satisfaction.I am committed to innovation and continuous improvement to deliver exceptional value to our customers. Show less

As the Regional General Manager for Globiwest, I oversee operations for Hampton Inn and Suites Riverside, CA, and Courtyard by Marriott Austin/Lakeline, TX. A dynamic leader in hospitality management, I drive financial growth and operational improvements across room operations, front and back office management, labor optimization, and technology integration.Achievements:2017: Increased revenue by $475,000 and boosted RevPar index by 9%.2018: Achieved a room cleanliness score… Show more As the Regional General Manager for Globiwest, I oversee operations for Hampton Inn and Suites Riverside, CA, and Courtyard by Marriott Austin/Lakeline, TX. A dynamic leader in hospitality management, I drive financial growth and operational improvements across room operations, front and back office management, labor optimization, and technology integration.Achievements:2017: Increased revenue by $475,000 and boosted RevPar index by 9%.2018: Achieved a room cleanliness score of 82.5 and a QA score of 97.4, with a RevPar Index increase from 90 to 98.3.2019: Elevated RevPar index from 98.3 to 108.6, maintaining a QA score of 97.5.2020: Received the “Loved by Guests” award from Hotels.com with a guest satisfaction score of 8.6.Leadership Philosophy: I am committed to building strong partnerships with stakeholders and excel in matrix environments, collaborating with corporate and property leadership to implement and sustain operational and financial strategies. Show less

Leveraging an extensive background in hospitality management, I revitalized a diverse array of hotels, collaborating closely with owners, collaborators, and investors. My expertise includes financial oversight, budget management, payroll coordination, quality control, performance analytics, guest relations, and team development.Methodology:Conducted detailed market analysis to identify each property’s strengths and potential, resulting in a 20% increase in overall guest… Show more Leveraging an extensive background in hospitality management, I revitalized a diverse array of hotels, collaborating closely with owners, collaborators, and investors. My expertise includes financial oversight, budget management, payroll coordination, quality control, performance analytics, guest relations, and team development.Methodology:Conducted detailed market analysis to identify each property’s strengths and potential, resulting in a 20% increase in overall guest satisfaction scores.Implemented strategic operational enhancements with hands-on guidance, leading to a 15% reduction in operating costs.Ensured regular on-site evaluations and collaborative sessions with General Managers and their teams, boosting team performance by 25%.Partnered with stakeholders to deliver insights and actionable strategies for performance enhancement, achieving a 30% increase in annual revenue.Portfolio Highlights:Guided novice hotel developers through hotel conception, construction, staffing, and grand openings, successfully launching 10 new properties.Played a pivotal role in launching renowned establishments such as Red Roof Inns, Days Inns with Oceanic Companies, and Country Inn and Suites in San Bernardino, contributing to a 40% increase in market share.My comprehensive skill set and deep industry knowledge make me an indispensable resource for hotel owners and investors aiming to maximize their establishment’s potential and ensure long-term success. Show less

As a dedicated property management professional, I demonstrated a steadfast commitment to excellence in all facets of property management, aligning with the company’s mission statement. My expertise enabled me to enhance financial performance, elevate guest satisfaction, and foster staff development, adhering to IHG’s established quality standards.I am proud to highlight my achievement of maintaining a 95% quality assurance score, reflecting my dedication to service excellence. My track… Show more As a dedicated property management professional, I demonstrated a steadfast commitment to excellence in all facets of property management, aligning with the company’s mission statement. My expertise enabled me to enhance financial performance, elevate guest satisfaction, and foster staff development, adhering to IHG’s established quality standards.I am proud to highlight my achievement of maintaining a 95% quality assurance score, reflecting my dedication to service excellence. My track record of success is evidenced by meeting or exceeding the budget in 11 out of 12 months. My emphasis on quality and service culminated in securing top ranks within the brand. I actively engaged in action steps to facilitate continuous improvement of the property and played an instrumental role in the monthly analysis of the P&L statement, as well as in the budgeting process.My passion for property management drives me to seek constant enhancement and innovation in the field. My unwavering dedication to excellence, meticulous attention to detail, and robust work ethic position me as a valuable asset to any organization aiming for outstanding achievements. Show less

In my previous role as a property management professional, I effectively aligned my performance with the company’s core values, which led to significant achievements in financial outcomes, guest satisfaction, and team growth. My strategic approach had been instrumental in driving a 19% year-over-year growth in occupancy and realizing $134,000 in budget surplus.I was proud of my proven track record in consistently surpassing financial targets. My dedication to quality and service… Show more In my previous role as a property management professional, I effectively aligned my performance with the company’s core values, which led to significant achievements in financial outcomes, guest satisfaction, and team growth. My strategic approach had been instrumental in driving a 19% year-over-year growth in occupancy and realizing $134,000 in budget surplus.I was proud of my proven track record in consistently surpassing financial targets. My dedication to quality and service excellence propelled our brand to the forefront, securing top rankings. My proactive involvement in formulating actionable strategies fostered ongoing enhancement and played a pivotal role in the meticulous analysis of monthly P&L statements and the comprehensive budgeting process.My unwavering commitment to excellence, meticulous attention to detail, and robust work ethic positioned me as an invaluable contributor to any team. With a fervent passion for property management, I was always exploring innovative methods to refine my expertise and drive superior performance Show less

As an accomplished hospitality professional, I had the privilege of being responsible for three (3) hotels within Shriji Krupa Hospitality. In that role, I provided operational consulting to multiple hotels seeking improved financial performance, guest satisfaction, and team morale. My services included a comprehensive analysis of the hotel’s market, competitive strengths and opportunities, and operational recommendations and guidance. I also assisted with the implementation of recommendations… Show more As an accomplished hospitality professional, I had the privilege of being responsible for three (3) hotels within Shriji Krupa Hospitality. In that role, I provided operational consulting to multiple hotels seeking improved financial performance, guest satisfaction, and team morale. My services included a comprehensive analysis of the hotel’s market, competitive strengths and opportunities, and operational recommendations and guidance. I also assisted with the implementation of recommendations at the property level as needed.My experience included managing three hotels within the Oaks Hotel Group, where I was able to increase property levels from failing to AA rating and Choice Hotel standards in less than a year. This was accomplished through direct sales and marketing resulting in new corporate business contracts and increased sales. I also added over 25 web-based reservation systems, and attended all Chamber of Commerce mixers and events. In addition, I was responsible for property budgeting and cost control, conversion of property par levels, and other related tasks.My commitment to excellence, passion for hospitality, and proven track record of success made me an asset to any organization seeking to achieve exceptional results. I was always looking to innovate and improve my skills in property management, guest satisfaction, and team development. Show less

As a seasoned property operations manager, I had a proven track record of successfully leading teams to achieve exceptional guest satisfaction, while also maintaining strict adherence to ESH standards. My expertise lay in direct sales, property budget cost control, and staff training and development. I possessed a strong ability to recruit, interview, and hire top talent, and provided ongoing training to ensure staff were equipped with the necessary skills to provide excellent guest service… Show more As a seasoned property operations manager, I had a proven track record of successfully leading teams to achieve exceptional guest satisfaction, while also maintaining strict adherence to ESH standards. My expertise lay in direct sales, property budget cost control, and staff training and development. I possessed a strong ability to recruit, interview, and hire top talent, and provided ongoing training to ensure staff were equipped with the necessary skills to provide excellent guest service. Through my leadership, I was able to coordinate front desk, housekeeping, laundry, and maintenance functions seamlessly, while also implementing effective property marketing and direct sales plans. I was an expert in controlling labor costs, authorizing and verifying payroll, and managing property staff for maximum productivity and effectiveness. Additionally, I was responsible for reporting practices on a daily and monthly basis, and ensuring all staff were trained to adhere to ESH operating guidelines.During my tenure, I received several awards, including recognition for outstanding cash management, being named a hospitality champion multiple times, and for consistently exceeding occupancy and budget goals. These accolades reflected my commitment to excellence and the high standards I set for both myself and my team. Show less

All aspects of property management in accordance with company mission statement, includingmaximization of financial performance, guest satisfaction, and staff development within thecompany established quality standards. Able to meet and/or exceed budgets; achieving topranks for quality and service within the brand. Participated in action steps to keep propertyimproving, participated in the monthly breakdown of P and L statement, budgeting process forthe property.

As an experienced property management professional, I have consistently demonstrated a strong commitment to upholding my company's mission statement by maximizing financial performance, ensuring guest satisfaction, and fostering staff development within established quality standards. I have a proven track record of meeting and exceeding budgets and achieving top rankings for quality and service within the brand. I actively participate in action steps to continually improve the property and have… Show more As an experienced property management professional, I have consistently demonstrated a strong commitment to upholding my company's mission statement by maximizing financial performance, ensuring guest satisfaction, and fostering staff development within established quality standards. I have a proven track record of meeting and exceeding budgets and achieving top rankings for quality and service within the brand. I actively participate in action steps to continually improve the property and have been instrumental in contributing to the monthly breakdown of the P&L statement and budgeting process. Through my leadership, I have been able to effectively balance the financial performance of the property with the satisfaction of our guests, while also providing ongoing staff development to ensure that our team members are equipped with the necessary skills to exceed our guests' expectations. Show less