Dev Da Email & Phone Number

India

• Acting as a facilitator between the client, vendor and recruiting teams.
• Responsible for monitoring daily ticket progression (service now tool), customer communication and SLA governance
• Maintaining & ensuring compliance and meeting client SLAs.
• Interacted with the client/vendor on a day-to-day basis and assessed the requirements and delegated it to the recruiting team in EMEA, APAC and Canada
• Nurtured ongoing relationships with vendor and worked to minimize issues.
• Prepped candidates before interviews with tips and information regarding the job roles

Visakhapatnam, Andhra Pradesh, India

• Work closely with Senior Management on creating transparency betweenthe business and HR
• Creating, documenting, and implementing new process relating to performance management
• HR Orientation for new hires and organizing employee engagementactivities to create a friendly environment
• General HR reporting like leave management, overtime report on monthlybasis
• Operations reporting like attrition, headcount and preparing monthlydashboard
• Exit management relieving and recovery letter generation along with fulland final settlement letter

Visakhapatnam, Andhra Pradesh, India

• Performed highly responsible confidential and complex secretarialadministrative duties.
• Maintain School director’s agenda and schedule meetings,
• teleconferences and travel.
• Research and assists in preparation of annual budget, complies and input budget data submits budget recommendation.
• Negotiated favorable terms and pricing agreements with vendors, caterersand other service providers Coordinating with other departments anddivision in preparation of accurate reports on time and monitoring quality.