Dev Da Email & Phone Number

India

Acting as a facilitator between the client, vendor and recruiting teams.• Responsible for monitoring daily ticket progression (service now tool), customer communication and SLA governance • Maintaining & ensuring compliance and meeting client SLAs.• Interacted with the client/vendor on a day-to-day basis and assessed the requirements and delegated it to the recruiting team in EMEA, APAC and Canada• Nurtured ongoing relationships with vendor and worked to minimize issues.• Prepped candidates before interviews with tips and information regarding the job roles

Visakhapatnam, Andhra Pradesh, India

Work closely with Senior Management on creating transparency betweenthe business and HR• Creating, documenting, and implementing new process relating to performance management• HR Orientation for new hires and organizing employee engagementactivities to create a friendly environment• General HR reporting like leave management, overtime report on monthlybasis• Operations reporting like attrition, headcount and preparing monthlydashboard• Exit management relieving and recovery letter generation along with fulland final settlement letter• Handling employee grievances and disciplinary action• Statutory submissions liaising with central team• SPOC for Prevention of sexual harassment

Visakhapatnam, Andhra Pradesh, India

Performed highly responsible confidential and complex secretarialadministrative duties.• Maintain School director’s agenda and schedule meetings,• teleconferences and travel.• Research and assists in preparation of annual budget, complies and input budget data submits budget recommendation.• Negotiated favorable terms and pricing agreements with vendors, caterersand other service providers Coordinating with other departments anddivision in preparation of accurate reports on time and monitoring quality byfollowing standard operating procedure