Sr. Manager Operations
Current• A PGDM with more than 15 years of experience in B2B and B2C both Retail and ecommerce.• Inventory, warehouse management, Planning, logistics, customer service: assessing physical layout of warehouse for storage of Goods and packing material, ensuring smooth accounting and issues of material to productions. Overseeing stores management including day to day activities like receipts, storage, cycle count, issue and disposition as well as management of supply chain.• Map business… Show more • A PGDM with more than 15 years of experience in B2B and B2C both Retail and ecommerce.• Inventory, warehouse management, Planning, logistics, customer service: assessing physical layout of warehouse for storage of Goods and packing material, ensuring smooth accounting and issues of material to productions. Overseeing stores management including day to day activities like receipts, storage, cycle count, issue and disposition as well as management of supply chain.• Map business requirements, understand business process, study and analyse workflows, design solutions and prepare functional specifications. Responsible for the overall strategy and execution of supply chain management function as well as the planning and directing of activities and operations of the business. • Data driven develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.• Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.• Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,• Helped tech team to design solutions and functional specifications to operations Developing standard operating procedures and Leading process improvements from a humble brainchild to billions brand. Show less