Dev Dutta Email & Phone Number

Global

Rahway, New Jersey, Us

Developed strategy and operationalized this newly created function from ground up, responsible for independent oversight of computer system validation and implementation in compliance with GMP regulations from the US, major international health regulatory agencies and internal standards. Took leadership of site quality IT operations team (85 FTEs under 6 direct reports) responsible for GMP validation of shop-floor and lab systems across manufacturing sites globally. Supported regulatory inspections, audits and remediation of compliance gaps. Under my leadership, the team built strategic relationships with site operations leadership and collaborated effectively to deliver significant business value through digital transformation.

Rahway, New Jersey, Us

Led global product serialization strategy and implementation for Merck. Shaped program to focus on meeting regulatory compliance and unleashing business value turning capital cost into investment opportunities. Patented content presentation system extending use of serialized barcode for improving patient engagement and treatment adherence using smart phones. Led 4 direct reports managing matrix teams delivering major successes. Key accomplishments:• Minimized packaging line downtime by 30% for implementing serialization using standard playbook approach. • Developed strategy and implemented scan-based dispensing at partnering hospitals increasing brand loyalty and adherence to near 100%. Reduced AR cycle time and improved product movement visibility optimizing inventory. • Reduced product discards by 25% by implementing digital dashboard for actionable insight.

Rahway, New Jersey, Us

Led a team of 4 Associate Directors and external partners to develop closed loop multichannel marketing strategy and digital eco-system to enable next generation customer engagement. Accelerated adoption of digital channels to create integrated multichannel promotion plans by instituting digital marketing excellence program enhancing baseline skills and knowledge of brand managers. Reshaped existing fragmented investments and usage of digital channels into a cohesive global eCRM strategy with standard global capabilities. Developed transversal capability across customer interaction channels to simplify registration, authentication, validation and single sign-on and unify data silos into a centralized repository. Instituted data driven approach powered by advanced analytics to measure and adjust marketing mix plans based on actionable insights and 360-degree view of HCP interactions.

Rahway, New Jersey, Us

Started as an Associate Director and grew rapidly with increasing responsibilities. Built the team of 8 FTEs as strategic business partner and trusted internal consultants to drive digital transformation of manufacturing and global supply strategy. Stepped in to lead SAP order-to-cash blueprinting and institutionalized IT portfolio management to shape demand for investment trade-off decisions to create capacity, mitigate resource constraints and maintain right investment mix to “grow” and “run” the business.

Brentford, Middlesex, Gb

Led high performance internal consulting team of business and technology experts driving strategy realization initiatives and digital innovations for competitive advantage in marketing and supply chain. Spearheaded several key digital transformation initiatives like virtual store shelves for product and packaging innovation, trade promotion cost reduction, Salesforce.com deployment and digital asset management service and online collaboration streamlining promotional asset creation and agency consolidation.

Charlotte, North Carolina, Us

Spearheaded digital shop-floor and supply chain automation workstream at Honeywell Aerospace division. Developed business case for SAP as foundational capability contributing over $450 million in 3 years to divisional bottom line. Implemented single order processing and master data management integrating multiple ERP systems (SAP, JDE & BPCS) using middleware. This framework helped in rapid post merger integration.

Dublin 2, Ie

Led business transformation strategy realization initiatives for Fortune 100 clients in CPG, Healthcare & Financial sectors building people, process and technology capabilities. Shaped innovative e-commerce ventures converging business and technology, developed business plans and execution blueprint. As engagement manager leading teams up to 120 FTEs, managed key client relationships, guided clients through process reengineering and led IT solution implementations, orchestrating collaboration across business, IT and consultants driving the transformation. Established credentials as turnaround project manager stabilizing large complex initiatives like SAP, CRM, Data Warehouse & Business Intelligence. Setup and managed Solution Center in Brazil providing software factory and application hosting service for SAP and Oracle. Managed a team of 200 developers and a P&L of US$25 million returning 30% profitability. Spearheaded development of transformational outsourcing service offering for future revenue growth.

Established credentials as a change execution leader with multifaceted business and technology skills spearheading digital transformation strategies, IT enabled process improvements and operational streamlining. As engagement manager, led order-to-cash process reengineering and MES implementation for a major Semiconductor manufacturer. Orchestrated a $100 million (over 5 years) deal to outsource IT and back-office operations to EDS.

Mba, Ms (Computer Science)

Education record