- Oversaw overall site management including but not limited to office administration, facility management, vendor management, employee engagement, etc. - Liaised with facility head, admin departments, and other cross-functional teams to formulate strategic process improvement plans and facilitate continuous improvement to increase the output.- Recruited candidates for various positions and maintained optimum workforce availability.- Organized monthly employee engagement programs to enhance staff welfare.- Adhered to all statutory compliance & administrative regulations and guided employees to do the same. - Scheduled regular meetings with the vendors to gather genuine feedback and resolve any operational issues.- Conducted regular visits to the site to assess the ongoing facility operations; identified shortcomings and devised strategies to address them.- Coordinated with transport team and allocated tasks to relevant employees to ensure smooth functioning of the transportation department.- Evaluated the services of vendors and renewed vendors for various functions such as housekeeping, technical, CCTV, Security, Pest Control, Water Supplier, etc.- Build and maintained long-term and rewarding partnerships with vendors and suppliers; negotiated pricing, credit terms, delivery costs, quality norms, etc. - Formulated and implemented health & safety programs at the site to achieve zero accidents.- Maintained an employee-oriented, high performance and productivity culture that emphasizes empowerment, quality, productivity, high standards, and work completion within the deadline. - - - Handled canteen operations to ensure sufficient food availability and the highest quality

- Administered everyday facility operations including but not limited to equipment management, employee availability, space management, and task allocation.- Supervised salary & attendance of the employees by interfacing with accounts & HR department.- Established and modified SOPs regularly to ensure smooth operations. - Arranged monthly training and quality audits for employees and vendors. - Managed overall facility budget and regulated it to keep it within the organizational goals & budget.- Acquired all the essential licenses required to meet compliance standards and governmental regulations.- Regulated Capex/Opex expenditure for the overall facility and executed cost-efficiency measures. - Identified and reported any unsafe or abnormal conditions to the concerned departments to address the same.- Created and presented weekly, monthly, and quarterly reports. - Assured that the quality of the facility is maintained at the highest level. - Forecasted future requirements by thoroughly analyzing the available infrastructure and future organizational plans.

- Led overall housekeeping operations with 160 housekeeping staff and 4 housekeeping supervisors. - Mentored and guided technical supervisor, and other staff members. - Interfaced with concerned representatives to organize day-to-day activities.- Prepared daily site reports and updated the attendance sheet every month.- Assigned ad-hoc tasks as per the need and employee availability. - Oversaw the inventory, rental repairs, and maintained office equipment.

- Gathered guest data from the reservation team and made arrangements for the same. - Collected feedback from the guest post-checkout.- Maintained track record of the guests and arranged event requirements.