Dev Gaurav Email & Phone Number

Edmonton, Alberta, Canada

Edmonton, Canada Area

•Building and training a team of sales professionals •Building a realtor network •Educating new home buyers •Generating new leads •Converting leads into prospects•Qualifying the prospects •Closing the deals.•Planning and implementing new techniques to maximize exposure and generate business.•Relationship building with existing client by excellent customer service and memorable buyer's experience

Edmonton, Alberta, Canada

•Assisting Area Sales Manager in day today work •Taking care of all the administrative work •Generating new leads •Qualifying the prospects •Follow Up with the leads and updating them on new promotions •Closing the deals.•Planning and implementing new techniques to maximize exposure and generate business.•Relationship building with existing client by excellent customer service and memorable buyer's experience

Slave Lake

•Responsible for running of the hotel in the absence of General Manager.•Responsible for hotel accounts, Accounts Payable, Accounts Receivables, Cash Room •Responsible for the whole F&B Department which includes kitchen, restaurant, lounge, vlt and banquets•Responsible for Rooms sales, Banquet sales, Marketing and promotions for rooms, restaurant and lounge.•Responsible for F&B Budget and assisting the GM in making of other department budget.

Drayton Valley , Ab , Canada

• Responsible for running of hotel in absence of General Manager• Responsible for Inventory Control, Scheduling, Restaurant Sales and Room Sales• Maintaining Food & Beverage Service standards in Lounge, VLT Room and Night Club. • Hands on assisting the staff in F&B , Room , Reception , VLT and Housekeeping• Planning of new restaurant opening in Jan 2013.

Honey Harbour , Ontario, Canada

• Trained hostesses, servers, porters and an assistant manager for the upcoming summer leisure season.• Managed the dining room with 250 seatings and turnover of 400 guests every meal. • Prepared weekly schedule for 25 Food and Beverage staff.• Responsible for Room Sales, Restaurant Sales , Banquet Sales and catering to corporate conferences and seminar for upto 250 delegates.• Responsible for recruitment, hiring and firing of staff

Pithoragarh Area, India

(Resort property with 70 rooms, 5cottages, 1 multicusine restaurant & 3 banquet halls) • Reduced labour cost from 20% to 15% of sales revenue by effective scheduling and training in 6 months. • Trained 10 new restaurant and banquet employees, 3 of whom were rapidly promoted.• Consistently achieved or exceeded monthly sales targets; developed sales plan in line with annual budget.• Kept abreast of local market trends in order to maintain a competitive edge.• Ensured adequate weekly inventory (e.g. linen, glassware, cutlery)• Set and reviewed departmental objectives for the team and provided continuous employee feedback through appraisal process.• Ensured prompt resolution of customer complaints • Negotiated contracts & agreements with external suppliers, ensuring competitive pricing of F&B items.• Ensured awareness and compliance with all Health & Safety and HACCP work practices• Ensured support of the organizational core values (Patrons, People, Product and Profit) at all times.

Sydney, Australia

(Club with 1coffee shop, 1multicuisine restaurant, 1 speciality Chinese restaurant, 3 banquet halls , 5 bars , 200 gaming machines and 10,000 approx members)• Increased banquet sales and restaurant sales per cover from Aud$25 to Aud$30 in 3 months by upselling higher-end products.• Oversaw day to day restaurant operations as well as function rooms including cleaning, floor plan lay-out, table settings and themes for special occasion such as wedding, birthdays and Conferences.• Worked with the chef to determine menu plans on a daily basis as well as for special events or occasions or for groups or parties. • Purchased all items including food, beverages, equipment and supplies. • Managed all accounts payable and receivable, handled payroll and roster

Sydney, Australia

(5 star rated event centre, 5 banquet halls with capacity of 1800 sit-down guest’s dinner)• Organized dinner for Prime Minister of Australia Mr. John Howard in 2006 and Pre- election campaign dinner for succeeding Prime Minister of Australia Mr. Kevin Rudd in 2007• Prepared weekly staff schedule for 40 employees.• Trained and supervised 50-75 staff to assist with functions and special events.• Maintained effectively the physical outlook of the premises• Banquet Bookings, Banquet Sales and Implementing Marketing plans. • Organized frequently sit-down wedding dinner for 1500 guests. • Reviewed banquet event orders with the banquet host, chef and other banquet staff.• Ensured that best practices and standards are met in delivering service to guests.

Miami/Fort Lauderdale Area

(Premium cruiseliner under Royal Caribbean International with 10 different ships with capacity of 1500-3500 guests at a time)• Promoted from Asst.Cook to Cook within 3 months• Prepared vegetables, hamburgers, pizza and pasta in the live kitchen• Prepared different food preparation for the Lunch Buffet (Hot). • Prepared kitchen requisition for stores• Maintained Occupational Health and Safety (OHS)standards• Maintained United States Public Health (USPH) standards

Mumbai Area, India

(Organization with 3 multicuisine restaurants and 1outdoor catering kitchen)• Opened 2 new outlets for the organization in 1 year. • Maintained food and beverage service standards in the outlet. • Generated new leads by visiting offices and factories • Booked and managed outdoor banquets• Maintained restaurant accounts and inventory• Developed and implemented marketing plan for new outlets; planned business expansion.

Mba, Food Service Management & Financial Management

Bachelor Of Business, Hospitality Administration/Management

Diploma, Hotel Management

High School, High School/Secondary Diplomas And Certificates