Represent Microsoft and handle cases for all the Exchange Online technologies, which have reached a technical roadblock.Roles and Responsibilities:Automated and executed Office 365 procedures utilizing Windows Power Shell.Resolved tenancy technical issues and monitored Office 365 systems.Provided technical guidance for migration.Suggested and implemented latest technologies and software solutions.Maintained detailed technical documentation of messaging and system architecture.Delivered migrations from on-premise Exchange platforms to Office 365.Knowledge about AD, DNS, DHCP and networking.Knowledge of Directory Synchronization Tool (DirSync/ AD connect).Mail flow deployment and management with protection.Documenting related troubleshooting process, building and maintain a process knowledge base.Possess sound knowledge and understanding of the error messages Global Administrators experience in performing day to day Exchange Administrative tasks.

Trained and Experienced on following O365 and Exchange Server Technologies: Migration to O365: Understanding the ins and outs of various migration methods involving O365.These include hybrid configuration, which involves moving mailboxes between On-Premises and Exchange Online organizations without creating new mailboxes, Cutover migration which involves moving all mailboxes over in batches and staged migration, which migrates smaller groups of mailboxes in smaller stages assuring either of the three different Office 365 identity options are put to use. Anti-Spam Administration: Understanding of the appropriate protocol for setting up and monitoring Anti-Spam settings as well as setting up secure Exchange Online Protection infrastructure within Office 365Archiving: Securely and reliably backup and catalogue all company data and emails which includes various hold techniques for the retention of email items. Also retain the emails which have been deleted.Compliance and policies: Often involving security, message retention/recovery/archiving, and more intensive user authentication, through Exchange Admin Center perform tasks like managing mobile devices, handling permissions, tracking messages, and e-discovery functions.Powershell: Knowledge of setting up Windows Powershell, Micr0osoft’s task automation and configuration management system, especially in larger companies where much administration is automated.Microsoft AD connect and AD integration: Deploy AD connect to synchronize accounts between on-premises directories and Azure Active Directory tenants with O365 and also setting up and managing mobile access to O365 using appropriate protocols. Possessing Knowledge of Active Directory, DNS, DHCP, different classes of IP address and their use in a networking infrastructure.

Represent Microsoft and handle cases for all the Exchange Online technologies, which have reached a technical roadblock.Roles and Responsibilities:Automated and executed Office 365 procedures utilizing Windows Power Shell.Resolved tenancy technical issues and monitored Office 365 systems.Provided technical guidance for migration.Suggested and implemented latest technologies and software solutions.Maintained detailed technical documentation of messaging and system architecture.Delivered migrations from on-premise Exchange platforms to Office 365.Knowledge about AD, DNS, DHCP and networking.Knowledge of Directory Synchronization Tool (DirSync/ AD connect).Mail flow deployment and management with protection.Documenting related troubleshooting process, building and maintain a process knowledge base.Possess sound knowledge and understanding of the error messages Global Administrators experience in performing day to day Exchange Administrative tasks.