Dev Kumar Email & Phone Number

A results-oriented leader with 27+ years of experience working with chains like Taj, Starwood, Royal Orchid, and Keys group of hotels. A keen planner and strategist with a track record of developing operational policies/norms, systems and controls, and customer service standards. I have been a part of 3 hotel openings in various capacities from an Associate level to a General Manager. Specialize in Project coordination from construction & pre-opening stage across hotel opening and establishment of operations. Hotel operations with a high focus on guest service excellence, people management, training and development, operations control, administration, rooms inventory management, revenue management, budgeting & strategic planning, cost control, sales, and Marketing. Vendors Management.

Listed skills include Food And Beverage, Banquets, Customer Satisfaction, Fine Dining, and 9 others.